Financial Aid Advisor (Bilingual)

Online applications must be received before 11:59pm on:
May 3, 2026
If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):
1480-YN_ADMINPRO - Student Services Professional, 1481-YN_ADMINPRO - Student Services Coordinator/Advisor 1

Business Title:
Financial Aid Advisor (Bilingual)

Employee Type:
Admin. Professional

Position Details:

The Opportunity:

As the Financial Aid Advisor (Bilingual) with Student Financial Services you serve as the primary point of contact for students, faculty, staff, and parents, providing day-to-day advising and support. In this role, you coordinate study abroad financial aid processing and assist Spanish-speaking students and families with questions related to financial aid and scholarships. Your programmatic responsibilities may include making award adjustments, exercising professional judgment, and conducting needs analyses. As a bilingual coordinator, you also support recruitment, retention advising, and outreach efforts.

Additional Information:

This is a full-time (100% FTE), permanent position. This position is overtime eligible.

Monthly Salary:

Student Services Professional: $3,379.14 - $4,120.91 | Commensurate with experience and qualifications

Student Services Coordinator/Advisor 1: $3,750.85 - $4,574.21 | Commensurate with experience and qualifications

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

The successful candidate will begin as either a Student Services Coordinator/Advisor 1 or Student Services Professional depending on their level of experience.

Required Qualifications:

Student Services Professional:

• Bachelor's degree and one (1) year of professional work experience in student services. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis.
  

Student Services Coordinator/Advisor 1

• Positions require a Bachelor's degree and two (2) years of professional work experience in student services or related education/experience. A Master's degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis.
  

For All Applicants:

• Bilingual/Bi-literate (Spanish-English).
  
• Experience in customer service.
  
• Experience working with diverse populations.
  
• Developed skills in written and verbal communication, including experience with large group presentations.
  
• Ability to work flexible schedules including occasional weekends/evenings.
  
• Demonstrated experience interpreting rules and regulations.
  
• Demonstrated experience working in a team environment.
  

Preferred Qualifications for all:

• Master's Degree.
  
• Experience with PeopleSoft.
  
• Experience with student services in a higher education setting such as Financial Aid, Scholarships, Admissions, Student Accounts, Academic Advising, Registrar, Graduate School, Athletics, and/or Housing and Dining.
  

Position Sponsorship Eligibility: Not eligible for work visa sponsorship.

About the Student Financial Services - For more information about the great work we are doing and to find our mission and values, please visit our website: Student Financial Services Webpage.

Area/College: Enrollment Management
Department Name: Student Financial Services
Location: Pullman, WA

Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume
2) Cover Letter

External candidates, upload all documents in the 'Application Document' section of your application.
Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the 'Resume/Cover Letter' section of your application.

Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

Reference contact information will be requested later in the recruitment process through Workday.

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:
Full time

Position Term:
12 Month

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

Notice of Non-Discrimination

In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU's Compliance and Civil Rights, the Department of Education's Office of Civil Rights, or both.

More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/

To apply, visit https://wsu.wd5.myworkdayjobs.com/en-US/WSU_Jobs/job/Pullman-WA/Study-Abroad-Advisor-Bilingual-Coordinator_R-14704

Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.







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