Administrative Support Coordinator (Administrative Support Coordinator II), College of Social & Behavioral Sciences - Dean's Office

California State University, San Bernardino

Job no: 553136
Work type: Staff
Location: Southern California|San Bernardino - San Bernardino Campus
Categories: Bargaining Unit|Unit 7 - CSUEU - Clerical and Administrative Support Services,Job Search Category/Discipline|Administrative,Appointment Type|Probationary,Time Basis|Full Time,Workplace Type (Exclude Inst Fac)|On-site (work in-person at business location)

The Administrative Support Coordinator is responsible for the coordination and performance of academic, operational, financial, and personnel-related functions that support Air Force Reserve Officers' Training Corps (ROTC) cadet education and faculty success. The position serves as the liaison between the university, the U.S. Air Force, cross-town academic partners, and external organizations, requiring thorough knowledge of university infrastructure, policies, procedures, and Air Force ROTC processes. Work is performed independently under general supervision, and assignments are varied and complex, requiring judgment and diplomacy in handling confidential information and sensitive issues in accordance with established procedures. Serves as a resource for the program coordinator, faculty, and students to ensure smooth workflow and program support. Collaborates in a team environment to track and complete assignments. Meets all required University, College, Department, and office deadlines inclusive of forms, processing, scheduling, contracts, assignments, etc. The position also stays current with applicable policies and acceptable practices to ensure compliance and effective program operations.

Job Summary:

The Administrative Support Coordinator is responsible for the coordination and performance of academic, operational, financial, and personnel-related functions that support Air Force Reserve Officers' Training Corps (ROTC) cadet education and faculty success. The position serves as the liaison between the university, the U.S. Air Force, cross-town academic partners, and external organizations, requiring thorough knowledge of university infrastructure, policies, procedures, and Air Force ROTC processes.

Work is performed independently under general supervision, and assignments are varied and complex, requiring judgment and diplomacy in handling confidential information and sensitive issues in accordance with established procedures.

Serves as a resource for the program coordinator, faculty, and students to ensure smooth workflow and program support. Collaborates in a team environment to track and complete assignments. Meets all required University, College, Department, and office deadlines inclusive of forms, processing, scheduling, contracts, assignments, etc. The position also stays current with applicable policies and acceptable practices to ensure compliance and effective program operations.

Responsibilities:

Student Support

• Provides detailed information and assistance to current and prospective cadets regarding Air Force Reserve Officer Training Corps (AFROTC) admissions, medical requirements, and university integration.
• Coordinates course scheduling each semester by working with the Department Chair and Program Coordinator to build, review, and submit class schedules; secures classrooms, resolves conflicts, and ensures accurate updates to the course catalog to facilitate effective program delivery.
• Assists with CSUSB main campus and open university enrollments, CSU cross-enrollments, and CSU intra-system enrollment processes for cadets from partner colleges and universities. Works with CSUSB's Registrar to resolve enrollment conflicts or errors.
• Prepares and provides faculty with class rosters each term and tracks registration to keep faculty informed of cadet enrollment status.
• Reviews and verifies cadet academic standing and AFROTC commissioning requirements. Supports completion of commissioning paperwork.
• Maintains and updates cadet records in WINGS, the Air Force ROTC tracking system, including accurate documentation for all active cadets, participating students, and scholarship candidates.
• Coordinates the High School Scholarship Program (HSSP), including but not limited to, collection of application materials, scheduling interviews with Admissions Liaison Officers (ALOs), assisting with applicant outreach, compiling documentation, and ensuring all program deadlines are met.

Faculty Support

• Provides onboarding support for new cadre, volunteers, and adjunct faculty by preparing appointment documents (e.g., volunteer forms), coordinating email, computer, gym, parking, and key access, connecting personnel with appropriate university contacts, and submitting parking requests for guests as needed.
• Coordinate separation and clearance paperwork for departing personnel and ensure timely return of keys, equipment, and access control items.

Budget Support

• Tracks and maintains department budgets, including operating funds, military funding, Professional and Continuing Education (PACE) funds, and auxiliary accounts to ensure accurate recordkeeping.
• Processes purchasing actions from start to finish, including but not limited to, initiating purchase requisitions, tracking purchase order status, receiving goods/services, processing invoices, and closing out purchase orders in compliance with university and Air Force financial procedures. Coordinates with the Department Chair/Program Coordinator for spending approvals and fund allocation prior to initiating transactions and ensures purchases align with CSUSB procurement policies.

Event Planning

• Coordinates logistics for annual Dining Out (cadet award ceremony), commissioning ceremonies, and other formal military events to support successful program operations.
• Collects and verifies cadet award eligibility to ensure accurate recognition of achievements.
• Work with the College to support ROTC involvement in CSUSB Commencement.
• Provides support for joint ROTC color guard events and ceremonial support.

General Program Operations

• Serves as program telephone coordinator, distributes mail, and prepares outgoing correspondence.
• Submits IT and Facilities repair requests, orders and maintains inventory for department office supplies, instructional materials, and cadet uniforms.

Other classification related duties as assigned


Minimum Qualifications:

• High school diploma or its equivalent
• Five years of progressively responsible experience in general office clerical or secretarial work or the equivalent

Required Qualifications:

• Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures.
• Thorough mastery of English grammar, punctuation, and spelling.
• Expertise in using office software packages, technology, and systems.
• Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist.
• Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area.
• Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas.
• Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions.
• Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference.
• Ability to effectively write and present own reports.
• Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations.
• Ability to use negotiation and persuasion skills to achieve results and expedite projects.
  
  

Compensation and Benefits:

The salary offered will take into account internal equity and experience among other factors.

Initial salary step placement will be Step 1 ($4,367 per month) for qualified candidates.

Classification Salary Range: $4,367 per month - $6,362 per month (Salary Step 1 - Step 20)

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Position Information:

Full-time Non-Exempt Probationary

Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.



The application deadline is: November 21, 2025

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g., H1B, F1, STEM OPT).

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Drivers License Check

Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

Mandated Reporter

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

Smoking

CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/.

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act


Applications close: Sat, 22 Nov 2025 07:55:00 GMT

To apply, please visit: https://careers.pageuppeople.com/873/sb/en-us/job/553136









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