Job DescriptionThe Director of Student Services has programmatic responsibility to manage the daily operations and supervision of the one-stop student services enrollment advisors, consistently evaluate and update Student Services processes and procedures to increase efficiency and improve the student experience with frontline service. This position acts as a college subject matter expert on processes and procedures in Student Services and Financial Aid, and as the liaison to college stakeholders regarding Student Services processes and procedures.Administrator of Student Services technology tools include Navigate, Elevate Call Center, UC Client, and Jira database.Responsibilities include, but not limited to:Oversee and manage department and contract personnel to ensure effective staffing,