Mitchell Hamline School of Law is seeking to hire a full-time Chief Information Officer. The Chief Information Officer (CIO) is responsible for planning, organization and direction of comprehensive information systems programs and services ensuring that the most current and cost-effective information technology is available for use on a School-wide basis. The School seeks a strategic, collaborative, and service-oriented leader to serve as the CIO.

Essential Duties and Responsibilities:

Planning

• Provides vision, leadership, and coordination for technology for the School
• Prepares long- and short-term goals, objectives and controls of the unit including:
  • Strategic planning
  • Managing personnel
  • Budgetary
  • Technology resources
• Designs, develops, and communicates policies and procedures and ensures accuracy and compliance
• Manage and negotiate relationships, contracts (with VPFA approval) and services of information technology
• Manage a modern cyber-security program that incorporates latest techniques and information that addresses risks and threats
• Assures protection for information assets of the School through internal control, internal auditing, IT security, recovery procedures and assuring proper insurance coverage

Availability of technology

• Ensures prompt and effective delivery of technology resources
• Leverages the benefits of cloud-based computing and technology
• Ensures that IT infrastructure meets the needs of faculty, staff, and students
• Oversees the printing/duplicating services

Redundancies

• Develops IT personnel practices ensuring that there are built in redundancies to minimize single points of failure
• Develops a multi-year strategy to ensure optimal resource refreshment
• Documents and maintains procedures for each IT position

Accountability

• Ensures fiscal responsibility and accountability through coordination of budget planning for area including annual budgets, short- and long-term planning
• Reviews budget to actual financial activity on a monthly basis
• Maximizes investment dollars for information technology
• Ensures the School meets all Federal and State compliance requirements including GLBA, FERPA and HIPAA
• Deploys security tools to ensure safety and security of School data and the network from internal and external threats
• Ensures adequate documentation, data back-up, and disaster recovery/business continuity plans are in place for all systems

Leadership

• Provides strong leadership and develops team (directly and indirectly) through:
  • Hiring practices
  • Training
  • Evaluating performance
  • Supervising team members
• Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with all constituents
• Recruits, retains, develops, and evaluates a high-quality team
• Creates a culture of service excellence
• Support IT governance structure that the School receives the best value from the IT organization
• Establishes strategy thinking and planning
• Supports employee development skills, including mentoring, coaching, and problem solving

Customer service

• Creates and supports a continuously improving IT division
• Ensures timely response regarding IT issues and help desk tickets as per the SLA
• Acts as a resource for campus related to technology needs and purchases
• Communicate effectively and efficiently with various constituents to resolve issues and conflict.

Knowledge, Skills and Abilities:

• Experience leading an information technology unit
• Superior attention to detail
• Strong customer service skills
• Ability to multi-task and prioritize multiple demands
• Excellent organizational skills
• Effective communication skills, both oral and written at all levels of the organization

Minimum Qualifications:

• Bachelor's degree in Information Technology or business-related area
• 5+ years of progressive experience in information technology

Preferred Qualifications:

• Master's degree or relevant certificate (e.g., Certified Compliance and Ethics Professional)
• Experience in higher education

Salary Range: The anticipated compensation range for this position is $131,000 - $160,000 annually.

Benefits:

• Health insurance
• Dental insurance
• Life/AD&D insurance (MHSL pays for)
• Optional Life Insurance
• Disability Benefits (MHSL pays for)
• 403(b) Retirement plan (Generous MHSL match)
• Employee Assistance Program (EAP)
• Competitive compensation package
• A respectful workplace

To apply, please submit a cover letter and resume. Review of applications will begin immediately and will continue until the position is filled or otherwise closed at the School's discretion.

Mitchell Hamline School of Law does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.

Notice of Nondiscrimination re: Title IX Sex Discrimination

Mitchell Hamline School of Law prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions about sex discrimination or harassment to the Title IX Coordinator. The notice of nondiscrimination and information about reporting concerns is located on our website (https://mitchellhamline.edu/students/title-ix/).