Assistant Director State Aid & Packaging

Online applications must be received before 11:59pm on:
June 8, 2025
If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):
1157-YN_ADMINPRO - Assistant Director

Business Title:
Assistant Director - State Aid & Packaging

Employee Type:
Admin. Professional

Position Details:

The Opportunity:

Are you ready to take on a pivotal role in managing state aid programs and coordinating federal/state work study programs? As the primary contact for packaging quality control, you'll handle day-to-day problem resolution and oversee work study, study abroad, revision requests, and TEACH Grant processing. You'll also act as a liaison with various campus partners and departments, participating in both internal and external working committees.

Your responsibilities will include:

• Managing financial aid advisors and ensuring personnel management.
  
• Supporting R2T4 processing, including obtaining certification through NASFAA U Online Return of Title IV Funds course.
  
• Upholding the office's vision, mission, and values, as well as the institution's mission and goals.
  
• Occasional travel and weekend work related to outreach activities.
  

Additional Information:

This is a full time (100% FTE), permanent position. This position is overtime eligible.

Monthly Salary: $4,942.10 - $7567.00 | Commensurate with experience and qualifications

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

Required Qualifications:

• Positions require a Bachelor's degree in a relevant field and four (4) years of progressively responsible relevant experience, which has included at least one (1) year of managerial experience. A Master's degree in a related field may be substituted for up to one (1) year of the required experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis. Education and experience can be tailored to fit the specific organizational entity/directorial assignment. Positions may require applicable licensure and/or certification.
  
• Tangible and demonstrated experience in enrollment management or student services programs, including a working knowledge of and experience in the development, maintenance and/or implementation of automated financial aid processes as part of an integrated student information system.
  
• Demonstrated experience interpreting and applying laws, rules, policies and procedures.
  
• Demonstrated computer software skills, including the ability to use Microsoft Office programs, such as: Outlook, Word, Excel and Access.
  
• Demonstrated, first-hand experience in customer service and familiarity with working with diverse populations.
  
• Developed effective interpersonal skills in all areas of written and verbal communication, including background with small and large group presentations
  
• Ability to work a flexible schedule including weekends/evenings.
  
• Exceptional problem-solving, project management, decision-making, and visionary skills.
  
• Proven leadership and supervisory experience.
  

Preferred Qualifications:

• Master's degree in a relevant field.
  
• Experience working in a financial aid operation in higher education.
  
• Experience in strategic planning, formulation, design, implementation and tracking.
  
• Oral and written fluency in the English and Spanish languages. Experience creating/auditing administrative procedures and internal controls.
  
• Demonstrated experience in leading and managing a team.
  
• Experience with PeopleSoft.
  

About Department/College/Area/ Campus - financialaid.wsu.edu

Area/College: Enrollment Management
Department Name: Student Financial Services
Location: Pullman, WA.

This position is primarily based on our Pullman, WA campus with some hybrid/remote flexibility.

Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume
2) Cover Letter

External candidates, upload all documents in the 'Application Document' section of your application.
Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the 'Resume/Cover Letter' section of your application.

Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

Reference contact information will be requested later in the recruitment process through Workday.

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:
Full time

Position Term:
12 Month

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

Notice of Non-Discrimination

In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU's Compliance and Civil Rights, the Department of Education's Office of Civil Rights, or both.

More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/

To apply, visit https://wsu.wd5.myworkdayjobs.com/en-US/WSU_Jobs/job/Pullman-WA/Assistant-Director---State-Aid---Packaging_R-13490

Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.







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