Job Description: The Assistant Registrar for Enrollment & Student Services will identify, define, and document processes, performance objectives, and metrics to support the organization's objectives and policies related to enrollment. This includes specific processes for online registration, special populations, term activation, enrollment appointments, enrollment limits, and service indicators. The Assistant Registrar will provide training for university staff involved in enrollment processes (both individual and batch), student group assignments (both individual and batch), Post Enrollment Requirement Checking (PERC) Roster review, and provide documentation to staff that manage Maximum Credit Override and other designated tasks.The Assistant Registrar will manage and support the Student Services Team, overseeing day-to-day operations and developing metrics to measure staff performance. Responsibilities will also include managing the undergraduate and transfer first-year student registration process, as well as reviewing, updating, and maintaining the technology associated with the First Term Enrollment Process. The Assistant Registrar will support the Post Enrollment Requisite Checking (PERC) process and participate in systems testing for PeopleSoft, PeopleTools, and other applicable systems during cycles, releases, and upgrades.
Qualifications:
Job Specific Qualifications:
Responsibilities:
Working with schools and colleges, this position is responsible for the first-year student registration process and all associated review, updates and maintenance of the technology associated to the process.
Assign enrollment appointments to new and continuing students for all applicable careers and terms; this includes block enrollment, creating unit limits on applicable appointments and assigning extended drop appointments.
The mass assignment and mass release of student group and service indicators in support of the registration process.
Post Enrollment Requisite Checking (PERC) generating PERC rosters, distributing them to the schools and colleges for review and based upon review completing the PERC drop process
Manage and provide support to the Student Services Team, managing day to day work, develop metrics to measure staff performance.
Assist the Associate Registrar for Academic and Student Services with short and long-term planning for tasks and duties in this area ensuring work is done in a timely manner meeting efficiency requirements.
Evaluate, develop, and automate processes to meet current technology requirements.
Responsible for the overall process of enrollment and registration; this involves communications to students and staff, business process calendars, registration preparation, training, security and systems testing, reviewing impacts on the system and customizations.
Hire, train and supervise staff - providing direction, coaching, rewards and recognition.
Other duties as assigned.
About Syracuse University: Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University's 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area: Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
Application Deadline: Full Consideration By: Open Until Filled: Priority Consideration:
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University's contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
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Syracuse University is a place where talent, desire, and opportunity thrive. In 12 different schools and colleges that span the liberal arts and professional disciplines, students, faculty, and staff from diverse backgrounds come together to learn, create, and break boundaries.
The University is also a vital part of the community, providing services as well as being a leader in employee benefits, work-life and organizational development, training, student employment, staff relations, and workforce diversity.
Syracuse itself is located at the crossroads of New York State, and offers a lush landscape of seasons. From fun-filled summers in the Finger Lakes to snowy winters that thrill outdoor sports enthusiasts, the area truly has something for everyone.