25-59 Office Assistant (CA2) - Department of Political Science
West Chester University of Pennsylvania
Application
Details
Posted: 22-Nov-24
Location: West Chester University
Internal Number: 4737922
Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania?s Department of Political Science invites applicants for the position of Office Assistant.
West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.
WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance, generous retirement plans, along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.
As a part of the College of Sciences and Mathematics, the Department of Political Science is dedicated to promoting scholarship and responsible citizenship among students at West Chester University and prepares students for careers in government/public service, law, teaching, business and international affairs.
The Office Assistant is responsible for the coordination and delivery of a full range of administrative services to the department chair and the faculty of the Political Science Department. This position works to ensure excellent service is provided to campus partners including students, faculty, and staff; and that department goals are achieved. This position is a highly confidential assignment requiring the utmost respect and privacy.
The ideal candidate will demonstrate customer service experience, strong organizational skills, the ability to manage multiple priorities, and the ability to communicate effectively across a diverse population.
Responsibilities include:
Serve as first point of contact for students, faculty, parents, and visitors
Answer incoming calls
Maintain department email accounts and respond to routine inquiries
Maintain department calendars
Schedule student meetings with the Department Chairperson
Maintain electronic files, record-keeping procedures, and spreadsheets
Prepare and maintain confidential files for faculty, staff, and students
Prepare a variety of communication including large mailings, email distributions, letters, memoranda, syllabi, exams, curriculum sheets and drafts
Input class schedules and grant student permissions using the RamPortal (Banner)
Assign student advisees to faculty
Assist with the planning and implementation of meetings, conferences, and special events
Supervise student assistants including training and assigning work assignments
Monitor department budgets and track expenditures
Compile, record and route routine fund transfers and expense requests
Assist with submission, monitoring, and processing of all required purchasing requisitions and budget transfers
Support new faculty hiring and onboarding processes
Distribute mail
Order and maintain office supplies
Process department work orders and equipment maintenance
Maintain informational bulletin boards
Attend training sessions as needed
Perform other related duties as assigned
Six months as a Clerical Assistant 1 (Commonwealth title)OR
Graduation from high school OR
Anequivalent combination of experience and training
Demonstrated proficiency in the use of Microsoft Office Suite including Outlook, Word, Excel, and Teams
Required knowledge, skills, and abilities:
Knowledge of standard vocabulary and usage, spelling, grammar, and punctuation
Ability to use an alphanumeric keyboard
Ability to proofread information for conformance with prescribed standards
Ability to sort and file information
Ability to perform mathematical calculations
Ability to follow oral instructions
Ability to read and understand written materials
Ability to communicate effectively orally
Ability to communicate effectively in writing
Ability to establish and maintain effective working relationships
Experience in an administrative or receptionist role
Customer service experience
Excellent written communication skills
Higher education or student support experience
Experience with higher education systems such as Peoplesoft, Banner, SAP, Canva
West Chester University (WCU) of Pennsylvania is among the top regional comprehensive public universities in the nation, serving more than 17,500 students at the undergraduate and graduate levels with a national reputation for excellence, value, and student success. Founded in 1871 as an institute for teacher preparation, West Chester offers more than 118 undergraduate and 103 graduate programs in more than 50 fields of study. In addition to the main campus in West Chester, the University offers programs through its graduate center, the Philadelphia campus, and online. Five colleges and two schools comprise the University: Colleges of Arts and Humanities, Business and Public Management, Education and Social Work, Health Sciences, and the Sciences and Mathematics, as well as the School of Music, and the School of Interdisciplinary and Graduate Studies. Located in Chester County (25 miles from downtown Philadelphia) the area combines the best of enjoyable daily living with easy access to the full spectrum of country and city attractions. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.