Career and Education

The Team: The Service Management team develops strategic and lasting business relationships between the Cloud and Infrastructure organization and its internal stakeholders. Those relationships are grounded on strong customer satisfaction and alignment of the service with customer requirements. The team oversees and governs over the performance of the service delivery organization which is comprised of a managed services provider and internal engineering teams. In addition, the team manages our infrastructure risk posture and oversees the disaster recovery testing program for services in scope. The Impact: The Cloud and Infrastructure organization supports a large and complex estate of cloud as well as on-prem technology solutions used by our business stakeholder