The Social Services Coordinator-ACHN works within the Patient Centered Medical Homes (PCMH) and Specialty Services to provide care coordination care to patients and their families. As part of the ACHN multidisciplinary team, oversees the processes of care delivered to patients and collaborates with the medical and behavior health team for provision of comprehensive service to ensure continuity of care and decrease health disparities. This position requires skills to access a patients psychological needs, formulate a treatment plan, and provide appropriate information. The Social Services Coordinator-ACHN utilizes resources within Cook County Health (CCH) as well as community resources appropriated to specific needs of patients/families and collaborates with PCMH staff and others for the provision of comprehensive social services.
Completes comprehensive needs assessments, develop a care plan, and provide appropriate intervention
Assist patients with care coordination that includes durable medical equipment, prepares disability forms, transportation, advanced directives, home health, housing, food and nutritional support, obtains documents to support care coordination and any other social service needs.
Assesses patient for any suspected abuse or neglect and coordinates care with Psychiatric Social Worker (in accordance with Illinois State Law and CCH's Abuse and Neglect policies).
Participates in quality assurance initiatives. Assesses compliance with clinical and administrative policies and procedures.
Identifies and develops relationships with community organizations and resources.
Attends meetings and participates in assigned Projects, as assigned.
Performs other duties as assigned.
Bachelor's Degree in Social Services, Social Work, psychology or related field from accredited college or university is required (Must provide official transcripts at time of interview)
Two (2) years' experiences in care coordination in a medical outpatient setting or social services agencies is required
Master's degree Social Services, Social Work, psychology or related field from accredited college or university is preferred
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.
Knowledge, Skills, Abilities and Other Characteristics
Knowledge and understanding to provide clear and concise documentation regarding patients while maintaining this information in a confidential manner. Adheres to relevant state and federal guidelines governing patient care and treatment of sensitive information, particularly the Illinois Developmental Disability and Mental Health Code, the Illinois Confidentiality Code, HIPAA and EMTALA.
Excellent human relations and oral/written communication skills.
Demonstrates constructive involvement with professionals in the hospital, the agency and in the community.
Demonstrates ability to utilize and teach appropriate behavior management techniques.
Ability to actively participates in team activities, in the larger hospital and in the community in ways that make a positive contribution to team operations.
Ability to maintain appropriate professional boundaries with all staff, trainees and patients at all times.
Ability to assess information while applying critical thinking to determine course of action and relay this information to patients, families and clinical staff.
Ability to develops and maintains professional relationships with court, police, human services, entitlement and governmental agencies, health services vendors and private organizations to enhance services delivery and agency image.
Ability to physically perform in terms of physical movements, vision, hearing and speech, as outlined in job description.
Ability to work independently and a willingness to provide psychiatric consultations and care to all Cook County Health sites.
When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service
To take advantage of this preference a Veteran must:
Meet the minimum qualifications for the position.
Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?"
Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable
A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.
If items are not attached, you will not be eligible for Veteran Preference
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.
Medical, Dental, and Vision Coverage
Basic Term Life Insurance
Deferred Compensation Program
Paid Holidays, Vacation, and Sick Time
You may also qualify for the Public Service Loan Forgiveness Program (PSLF)
*Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U. S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents bust be presented at time of interview.
*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
*CCHHS is strictlyprohibitedfromconditioning,basingorknowinglyprejudicingoraffectinganytermoraspectofCountyemploymentorhiringuponorbecauseofanypoliticalreasonorfactor.
COOK COUNTY HEALTH & HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER
ABOUT COOK COUNTY HEALTH (CCH)
The Cook County Health’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County.
CCH is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan.
The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCH is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, ...collaborative health plan and enhancing the patient experience.
COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER