Under the general direction of the Senior Director of News and Communications, and supporting the Vice President/Chief Marketing and Communications Officer, the Associate Director of Media Relations leads communication efforts for reputation management and crisis communications, as well as outreach to news media.
Position is not eligible for H-1B sponsorship. Position is eligible for a hybrid work schedule, currently set at 40% work from home. This position has been approved for remote work (3 days on campus, 2 days remote).
Remote work is work that can be done alone or via technology from a remote work site. Remote work is not a right, it is a working arrangement that can be modified or revoked by Miami University at any time for any reason, including convenience of the University.
The associate director leads the development, planning and implementation of crisis communication protocol, in both matters of emergency and reputational threats and opportunities. The associate director will serve as a university spokesperson when needed.
Alongside the director of content strategy and associate director of university news, the associate director also leads public relations planning for major university initiatives and presidential priorities. An integral part of the storytelling team, the associate director also will write and pitch stories to news media that actively promote and elevate Miami University’s reputation and brand.
Review, refine and continually update university’s crisis communication plan and collaborate with colleagues across the university to proactively ensure crisis/issues management preparedness and awareness, as well as alignment in response.
Work with the Senior Director of News and Communications to respond strategically to institutional media inquiries with appropriate statements and information.
Build relationships with the local and national news media and pitch stories that support Miami’s brand platform.
Research requested information and develop responses in coordination with campus units and subject matter experts
Support the Senior Director of News and Communications to serve as the university’s public information officer in crisis situations by developing media relations strategies for issues management and crisis communication with an eye toward authentic messaging that best reflects the university’s brand.
Participate in disaster drills, active shooter scenario training and other crisis communications exercises.
Monitor news media coverage of crisis situations and provide regular written briefings and news clips to be shared with university leadership.
Provide expert advice on issues management to senior leadership and play a key role in crisis communications
Serve on university committees and teams such as the Institutional Response Team, Crisis Response Team, and others
Conduct best practice research on crisis communication and issue management and provide recommendations for university leadership on tactics in comprehensive strategic crisis response plans.
At least 7 years of experience in integrated marketing communications, public relations, and crisis communication.
Completed federal (i.e., FEMA) and/or local government crisis communication training courses.
Knowledge, Skills, and Abilities:
Excellent written and oral communication skills.
Experience implementing crisis communication protocol.
Demonstrated experience serving as a spokesperson for an organization and working with the news media.
Experience developing communications campaigns.
Experience working in highly collaborative environments requiring interpersonal communication competence, initiative, active listening, and emotional intelligence.
Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all.
For more information on Miami University’s diversity initiatives, please visit the Office of Institutional Diversity & Inclusion webpage. For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.
EO/AA Statement/Clery Act: Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.
Labor Law Posters for Applicants: Miami University is committed to providing up-to-date information from the Department of Labor to our applicants for employment. Here, you will find links to the current information regarding the Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA).
Benefits Eligible: Yes
Bachelor's degree with an emphasis in communications, marketing, journalism or a related field.
At least 5 years of progressively responsible integrated marketing communications, public relations, and/or crisis communications experience.
“Miami University, a student-centered public university founded in 1809, has built its success through an unwavering commitment to liberal arts undergraduate education, with complementary quality graduate programs, and the active engagement of its students in both curricular and co-curricular life. With a student body of 16,000, Miami effectively combines a wide range of strong academic programs with faculty who love to teach and the personal attention ordinarily found only at much smaller institutions. Faculty and staff are highly valued for their contributions toward the Miami experience. Employees enjoy a competitive benefits package and stable work environment as they work to support the university’s educational mission. Miami’s main campus is located in Oxford, Ohio, 35 miles northwest of Cincinnati, with regional campuses located in Hamilton and Middletown, Ohio, and a center in Luxembourg. Known as one of the most beautiful campuses in the nation, Miami, the nation's tenth oldest public university, is recognized for its striking red brick Georgian-style architecture and tree-shaded lawns. Take a Virtual Tour from our website.”