Under the general supervision of Admissions Leadership Team, the Regional Admissions Officer (RAO) works in a fast-paced, deadline-driven, high-demand office, which receives in excess of 140,000 applications annually and is engaged in a highly selective admissions process each year.
The RAO is responsible for outreach, recruitment, reviewing freshmen and transfer applications, admitted student yield, relations with schools and community and family outreach in the Bay Area region.
The position requires professionalism, skills in presenting information, attention to detail, the ability to collaborate - working in teams, ability to understand and utilize virtual platforms, and flexibility. The RAO identifies potential students, and provides information on a variety of admissions-related issues to the general public including, but not limited to: prospective applicants, parents, counselors, community-based organizations, faculty and campus colleagues. The RAO fosters and maintains good working relationships with the public and institutions and organizations involved in outreach recruitment, as well as serves as a resource to the external community, such as high school and community college counselors, representatives from other universities and UC San Diego advisors and administrators.
Admission Officers independently review and/or evaluate, domestic and international applications, for admission at both the freshman and transfer level. The RAO uses professional judgment and a comprehensive knowledge of educational processes, including acceptance of transfer coursework from domestic institutions and international educational systems, in determining whether applicants meet requirements for admission. The RAO is expected to perform with a high level of professionalism as a representative of UC San Diego and the University of California among many constituencies, often times conveying complicated and/or sensitive information. The AO serves as a resource to the staff in Admissions and the campus community for issues related to admission to the University.
Bachelor's degree in related area and / or three (3) years experience in undergraduate admissions, student advising or student counseling and/or equivalent experience/training.
Thorough knowledge and experience working with a diverse student population. Ability to interact effectively with a diverse group of prospective students and families, counselors, administrators, the general public and campus community including multicultural and non-traditional populations.
Ability to interpret and communicate University policies and procedures to prospective students and the public. Ability to interpret broadly written faculty guidelines and use independent judgment in making admission decisions. Aptitude to remain abreast of changes to policy, procedures and adjust to changes as required.
Ability to conduct professional presentations before large and small groups, representing the University and the Office of Admissions.
Advanced verbal and written communication skills. Ability to be an active listener and provide excellent constituent/customer service in all interactions - in person, on the phone and electronically, demonstrating professionalism at all times.
Ability to develop recruitment programs, and design effective materials. Ability to independently organize and implement informational programs for students and parents, counselors, community-based organizations, and the general public
Ability to establish and maintain cooperative relationships with schools, universities, community organizations, and other institutions.
Demonstrated analytical, critical thinking and problem solving skills. Accurate computational skills and ability to interpret and implement policies and procedures when resolving issues.
Capacity to be precise and pay close attention to detail including the ability to independently review records and develop itineraries, schedules and plan recruitment activities and programs.
Ability to conduct independent and unsupervised individual evaluations and assessments (domestic and international), and provide admissions counseling for prospective students, admitted and denied applicants, current UC San Diego undergraduates, high school and community college counselors, college advisors and directors of advising, military recruiters and others.
Thorough and comprehensive knowledge of academic programs, including curricula, admissions requirements, and financial aid programs, at colleges / universities and specifically at UC, and / or specific colleges and schools. Familiarity with educational trends, common and best practices at post secondary higher education institutions across the nation.
Detailed knowledge of complex and broadly written guidelines governing evaluation, admission and deferral of freshman and transfer applicants, both domestic and international.
Ability to interpret broadly written guidelines and use independent judgment in making admission decisions.
Knowledge of admission-related technology including CRM (Customer Relationship Management) systems. Efficiency in utilizing technology and data to effectively execute the responsibilities of an Admissions Officer, from outreach and recruitment to application review, evaluation and yield.
Experience in implementing programs and workshops with high schools and community colleges for recruitment and yield purposes.
Familiarity in the use of a personal computer including the use of the Microsoft Office Suite (Work, Excel, PowerPoint). Knowledge of email systems as a primary form of communication; accomplished skill at navigating the internet for information retrieval.
Incumbent will need to reside within commutable distance of San Francisco / Oakland and work out of personal residence.
Must be able to maintain office technology and communicate with direct supervisor when there are any issues or problems.
Must have reliable transportation for domestic travel as needed. Must be able to obtain and maintain a valid passport and/or REAL ID for travel as needed.
Available to work evenings/weekends during peak periods; some domestic travel may be expected.
Must be able to travel to UC San Diego for specific strategic planning meetings and trainings, as required.
Must be able and willing to travel throughout designed region(s) within the United States and abroad.
Duties may require direct contact with children (defined as individuals under the age of 18). Completion of the Child Abuse and Neglect Reporting Act (CANRA) form is required.
Job offer is contingent upon a satisfactory clearance based on background check results.
Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.