Golf Course General Manager (Park/Rec Specialist IV)
Fairfax County Government
Location: Oakton, Virginia
Internal Number: 22-01419
Join the Park Authority and our nationally recognized team of professionals! The Fairfax County Park Authority (FCPA) is seeking a General Manager for Oak Marr Golf Center to be a part of one of the most highly regarded park systems in the country. With more than 25,000 acres of parkland, nine RECenters, eight golf courses, three lakefront parks, and more, FCPA is an exciting organization to be a part of and there are many opportunities for staff to make a difference at every level. This position completes and/or reviews contracts for facility use. Reviews Park improvement and construction plans, recommends changes to construction plans; communicates with the Park District crew, mobile crew, and contractors. The incumbent will be expected to complete and/or reviews various financial and statistical reports, authorize contracted services for repair and maintenance of park facilities and communicate with the building maintenance section for repairs within capacity of Park Authority staff. Additionally, the position reviews specifications for vendor contract, recreational, maintenance and resale supplies and makes recommendations to improve services and goods.
(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)
Directs the overall operations, services, and personnel of an assigned park location or unit and ensures that agency standards for cleanliness, maintenance, safety, and operational effectiveness are met at assigned sites and facilities;
Plans, schedules, and evaluates the work of subordinate staff and ensures the availability of training and professional development programs;
Coordinates and interacts with other County agencies on issues affecting park/recreation management and operations;
Compiles and monitors the annual budget for the assigned unit and develops quarterly target projections and budget plans;
Researches and develops program standards that comply with federal, state, and local laws and regulations, that meet industry standards, and that assure participant safety;
Researches, develops and analyzes consumer needs, interests, and resources through a variety of assessment tools to determine appropriate instructional opportunities and leisure activities;
Oversees the development and implementation of community outreach plans to target
underserved populations, to increase overall participation in programs, and to ensure the resolution of community concerns and customer complaints;
Establishes fee schedules and marketing formats and evaluates program participation levels and profit margins;
Prepares, reviews, and evaluates financial and administrative reports to analyze current practices and trends and initiates actions to maximize site use and revenue;
Participates in the development of short- and long-term goals, operating objectives, strategies and implementation plans, and submits recommendations for improved service delivery to ensure that scheduling of activities at facilities maximizes revenue and customer satisfaction;
Authorizes the procurement of required items or services;
Reviews and recommends actions on plans for the acquisition, development, construction, and renovation of park facilities;
Inspects, reports, and resolves encroachments with citizens and appropriate staff;
Ensures that all required certificates, licenses, and permits are current and posted.
Provides technical support and advice on the integration of persons with disabilities into general recreation programs;
Oversees and conducts training programs to sensitize agency staff to the needs of people with disabilities and provides specialized training to instructors working with people with disabilities;
Reviews facility plans to assure accessible design, construction, and makes recommendations to ensure compliance with ADA and other regulations.
Plans, organizes, and coordinates field trips, County-wide tournaments, dances, picnics, family outings, and other events;
Designs, plans, promotes, and supervises recreation program delivery through classes, camps, tours, workshops, and clubs at community centers, schools, trips, tournaments, family outings, and other recreational areas;
Coordinates recreation programs with other public and private agencies’ programs.
Surveys potential new facilities, coordinates the scheduling of facilities with school administrative personnel, and resolves usage problems;
Reviews and approves all client service plans, determines appropriate treatment protocols, and ensures other related participant documentation (assessments, progress notations) is completed according to agency standards;
Participates in interdisciplinary human service planning teams;
Ensures completion the Division’s license applications to operate programs and compliance with governing regulations;
Plans and coordinates with agency and County staff on resource management issues for developed and undeveloped parks.
Develops and supports ongoing collaborative relationships with County agencies and other community-based agencies in order to identify service delivery needs, identify and develop community resources and coordinate efforts to meet those needs.
Develops a regional communication network to share and exchange information on regional issues and trends.
Identifies and establishes collaborative partners hips with community leaders, schools, agencies, businesses and non-profits to develop programs that support agency initiatives.
Manages group processes through facilitation, conflict resolution, mediation, consensus building and leadership development.
Required Knowledge Skills and Abilities
(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
Knowledge of the principles and practices of park or recreation center management;
Knowledge of financial management controls relating to accounting and budgeting;
Knowledge of group work methods;
Knowledge of various athletics, arts and crafts, drama, group activities and day camps;
Ability to manage a large complex operation with extensive capital equipment, property value, and inventory;
Ability to motivate, supervise, and evaluate staff and to develop and implement staff training programs;
Ability to schedule, coordinate, and prioritize the work of a diverse groups of employees;
Ability to analyze programs and procedures and evaluate their performance against established objectives;
Ability to prepare clear and concise financial, administrative, and operational reports;
Ability to prepare and adhere to budgets;
Ability to use a personal computer, applicable software, and peripheral equipment;
Ability to obtain support of leaders and participants for programming implementation;
Ability to develop and maintain effective working relationships with staff, citizen groups, and the public;
Ability to communicate effectively, both orally and in writing. If assigned to therapeutic recreation positions or positions dealing with access for disabled persons:
Knowledge of the various theories of human development;
Knowledge of the principles and practices of therapeutic recreation and disability issues;
Knowledge of the specific limitations associated with various disabilities;
Knowledge of general medical and psychiatric terminology;
Knowledge of OSHA/Universal precaution standards;
Knowledge of legislation and design standards for persons with disabilities.
If assigned to teen/senior positions:
Knowledge of the various theories of human development;
Knowledge of youth-related risk factor s and early identification criteria. If assigned to regional coordination positions:
Knowledge of principles, practices, tools and techniques of team-based management– facilitation, consensus decision-making, conflict resolution;
Knowledge of principles, practices, tools and techniques of community building and planning.
MINIMUM QUALIFICATIONS: Any combination of education, experience, and training equivalent to the following:(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for “Any combination, experience, and training equivalent to”) Graduation from an accredited four-year college or university with a bachelor’s degree in recreation and park management, therapeutic recreation, business administration/management, public administration, or a closely related field. Plus, four years of progressively responsible experience in park management or multi-faceted recreation center management providing a variety of recreation programs in the area of assignment; two years of the required experience must have included supervisory duties.
Experience managing golf course clubhouse operations and knowledge of golf, driving range, and park maintenance practices;
Demonstrated successful experience in: management of a financially self-supporting public golf course, recreation center or outdoor park; developing partnerships with community organizations, businesses and user groups; developing and managing budgets and revenue projections; personnel management, supervision and team building; customer relations; supervising golf clubhouse operations, driving range operations, golf instruction programs and golf course maintenance activities; and developing and implementing strategic site operational and business plans;
Experience managing F&B operations including staffing, ordering, inventory, and best practices;
Skilled in establishing and maintaining effective working relationships; writing; making public presentations; managing multiple priorities; sound customer service orientation; and developing marketing and promotional plans;
Ability to: analyze situations and articulate a manner for the organization to achieve its mission; develop and implement a vision and strategies that move the organization toward its goals and objective; complete detailed analysis of operational environment, including industry trends and opportunities, customer expectations and project and service offerings; and develop strategies to improve operations to benefit customers;
Demonstrated entrepreneurial spirit and results orientation;
Knowledge of the key issues facing the golf industry.
CERTIFICATES AND LICENSES REQUIRED: Driver's license (required)
NECESSARY SPECIAL REQUIREMENTS: All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs may be subject to a weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.
The appointee to this position must submit to a criminal background check, driver's license check and child protectives services registry check to the satisfaction of the employer.
PHYSICAL REQUIREMENTS: Ability to stoop, bend and reach. Ability to walk, negotiate or traverse property sites that may be undergoing construction or having terrain that is not level. Physical dexterity to operate computer.All duties may be performed with or without reasonable accommodations.
SELECTION PROCEDURE: Panel interview; may include exercise.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314.
Fairfax County is home to a million culturally diverse residents within its 399 square miles. With the vast number of cultural, recreational and leisure activities available, Fairfax County is a great place to live...and work. There are over 10,000 merit employees in over 70 agencies that provide services to citizens. The main government center is located on Government Center Parkway in the Fair Lakes section of the county. Adjacent to the main building are two high-rises, the Human Services Center and the Community Development Center. In addition, there is a Public Safety Center in the City of Fairfax and numerous fire stations, police stations, parks, rec centers, public works facilities and other offices located throughout the county. We offer the following benefits: * tuition assistance program * vacation * sick leave * paid holidays * health insurance * life insurance * dental insurance * life insurance * long term care insurance * flexible spending accounts * deferred compensation *beautiful, professional facility with two levels of parking and a * Employees' Child Care Center * state-of-the-art fitness center * on-site credit union * easy access from all area major roads