The Location: Dallas, TX (remote/hybrid options available)
The Operations Specialist, Ratings Operations is a critical role in enabling the effective and efficient operations of global Ratings processes and playing a key part in driving end to end process simplification that meets customer needs. As a strategic partner to multiple roles across the organization (Commercial, Data, Analytical, Compliance, Technology, etc.), the Operations Specialist uses their business knowledge and operational acumen to continuously improve operational processes and align to business value.
The role is one with global impact and coverage across the practice supported and across the broader data, technology and operations community. This role works closely with Commercial, Technology and Data teams to connect transformation initiatives with analytical and other end users. The role also works with AMs and their teams to ensure a high level of operational efficiency, problem solving, and innovation.
Complete key steps of the end-to-end ratings process for low and medium complexity jobs for one practice independently with pace and quality to meet customer needs
Complete key steps of the end-to-end ratings process for high complexity jobs for one practice with limited supervision with pace and quality to meet customer needs
Support completing team priorities (job processing, continuous improvement, change management) with pace and quality to meet customer needs
Show proficient understanding of the end-to-end ratings process, knowledge of SOPs, operating manuals, standard work
Guide analysts and other business partners through the ratings process and support change management of improvement efforts
Voice continuous improvement needs, participate in problem solving and process improvement efforts to live the ROS mission and achieve the ROS vision
Understand key metrics to support the management and improvement efforts of ROS
Understand the role of Ratings Operations and its alignment with other functions within S&P. Connect key partners to solve business problems, participate in improvement efforts to meet customer needs
Complete onboarding within 6 months
Live the ROS operating principles
Have a learning mindset and actively advance skills leveraging a development plan and the ROS skills matrix
Support team members and work as a team to live the ROS mission and achieve the ROS vision
Background & Experience
<1 Years in Industry: Operations or Data experience preferred
Experience leading projects highly valued
Exposure to different parts of the organization in a variety of roles preferable
About S&P Global Ratings
S&P Global Ratings is the world's leading provider of independent credit ratings. Our ratings are essential to driving growth, providing transparency and helping educate market participants so they can make decisions with confidence. We have more than 1 million credit ratings outstanding on government, corporate, financial sector and structured finance entities and securities. We offer an independent view of the market built on a unique combination of broad perspective and local insight. We provide our opinions and research about relative credit risk; market participants gain independent information to help support the growth of transparent, liquid debt markets worldwide.
S&P Global Ratings is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit www.spglobal.com/ratings.
S&P Global states that the anticipated base salary range for this position is $38,400 to $79,700. Base salary ranges may vary by geographic location.
S&P Global has a Securities Disclosure and Trading Policy ("the Policy") that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy.
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.