The Administrative Analyst III will perform a wide variety of professional analytical and administrative duties in support of clinical department functions, operations, and programs. The typical duties will consist of, but not limited to, personnel management/processing, assisting with budget management/analysis, purchase order and payment processing, data collection, analysis, interpretation and reporting, initiation of special projects and other specialized functions, and coordination of assigned activities with other departments, divisions, outside agencies, and the general public.
This position is exempt from Career Service under the CCH Personnel Rules.
Schedules interviews, initiates hiring, credentialing/re-credentialing and employment exit processes and monitors progress on an ongoing basis. Tracks the vacancy status of positions assigned to the department.
Conducts department/division-level orientation and routine training. Ensures staff are trained to use systems/applications relevant to job functions. Evaluates competency on an on-going basis.
Develops shift and on-call work schedules.
Monitors compliance with all CCH mandatory requirements for employed staff members and voluntary providers within the department/division.
May directly supervise other support staff members as applicable.
Oversee timekeeping functions, verifies attendance records, maintains employee benefit time-off request records; consults with supervisor regarding time and attendance discrepancies; Troubleshoots payment/benefit time errors with payroll department.
Assists the chair with development and management of department/division budgets.
Initiates, coordinates and monitors purchasing and payment processes for goods and professional services with supply chain management and financial operations staff. Maintains purchasing and payment records in electronic and/or paper files.
Collects, analyzes and interprets data and produces management reports (utilizing current software and/or applications) to support the department's/division's quality plan and operational needs.
Coordinates department/division meetings, prepares agendas and minutes; creates and maintains meeting documentation in electronic and/or paper files.
Works with Information Technology department to troubleshoot system and/or application problems.
Collects material to review, investigate and resolve patient and employee complaints in conjunction with other relevant CCH staff.
Collaborates with various inpatient and outpatient departments to implement strategies to address patient care issues.
Develops and maintains positive relationships with coworkers, patients and visitors.
Serves as backup for other higher level administrative support staff.
Manages and/or participates in special projects.
Performs other duties as assigned.
High School Diploma (Must provide proof at time of interview) and seven (7) years of high level administrative experience supporting a department head or a senior leader OR
Bachelor's degree from an accredited college or university (Must provide official transcripts at time of interview) and three (3) years of high level administrative experience supporting a department head or a senior leader is required
One (1) year of experience as a supervisor or manager in a healthcare environment is required
Prior experience assisting with budget management/analysis is required
Prior experience leading projects and creating, gathering and tracking departmental reports is required
Prior experience communicating with all levels of the organization is required
Must be able to meet the Intermediate proficiency level using Microsoft Office (Word, Excel, PowerPoint) is required(May be required to test for proficiency)
Must be able to work in the evenings and on the weekends, when and as needed is required
Prior experience as a supervisor or manager in a unionized environment
Prior work experience in an academic healthcare organization
Prior work experience in medical education or professional development
Knowledge, Skills, Abilities and Other Characteristics
Working knowledge of payroll processing and time keeping methods
Demonstrate the ability to maintain an organized electronic and paper filing system
Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
Strong customer service and empathy skills
Demonstrates good computer and typing skills
Demonstrate good phone and email etiquette skills with strong response times
Demonstrate analytical and organizational , problem-solving, critical thinking, time management and conflict resolution skills
Demonstrate management and leadership skills
Strong mathematical and statistical skills for generating reports
Demonstrate attention to detail, accuracy and precision
Ability to utilize standard office equipment
Ability to work at the Intermediate proficiency level using Microsoft Office
Ability to prioritize, plan, and organize projects and tasks
Ability to multi-task and meet deadlines in a fast paced and stressful environment
Ability to adhere to department policies and standards utilizing best practices
Ability to maintain a professional demeanor and composure when challenged
Ability to function autonomously and as a team member in a multidisciplinary team
This position occasionally requires various types of physical exertion including but not limited to bending, lifting, pushing, pulling, prolonged standing, and/or moving light to medium weight
Ability to work in the evenings and on the weekends, when and as needed
When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service.
To take advantage of this preference a Veteran must :
Meet the minimum qualifications for the position.
Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?"
Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11).
Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable
A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.
If items are not attached, you will not be eligible for Veteran Preference
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.
Medical, Dental, and Vision Coverage
Basic Term Life Insurance
Deferred Compensation Program
Paid Holidays, Vacation, and Sick Time
You may also qualify for the Public Service Loan Forgiveness Program (PSLF)
Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
*CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.
COOK COUNTY GOVERNMENT IS AN EQUAL OPPORTUNITY EMPLOYER
ABOUT COOK COUNTY HEALTH (CCH)
The Cook County Health’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County.
CCH is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan.
The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCH is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, ...collaborative health plan and enhancing the patient experience.
COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER