Field Service Representative II - South Burlington, VT
Location: South Burlington, Vermont
Internal Number: R01057853
Field Service Representative II - South Burlington
Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 93,000 other curious, creative 3Mers.
"One of the best parts of my job is feeling the impact of 93,000 3Mers collaborating around the world and seeing the difference they're able to make in people's lives." - Julie Bushman, executive vice president of International Operations at 3M
This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.
The Impact You'll Make in this Role
This position is responsible for providing world class customer service during the provision, return and servicing of medical equipment inclusive of responding to product inquiries or other identified customer needs. The daily responsibilities encompass the preparation of medical equipment for patient use to include sanitization and disinfection, quality control testing, preparation for use and transportation of the equipment to and from customer locations utilizing a company provided vehicle. In addition to preparation and provision of medical equipment, employees in this function are required to learn and operate within the company defined policies and procedures to maintain compliance with the regulated requirements for medical devices. Additional responsibilities include ownership and execution of at minimum one key service center process, such as inventory management.
As a Field Service Representative II, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
Supporting customers to include patients and hospital staff on a regular basis
Providing superior customer service with customer centric solutions
Preparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery
Supporting inventory control on assets, parts, disposables, and supplies. Locate missing and misplaced equipment as needed
Loading and unloading medical equipment from company vehicles.
Attending training and other scheduled business functions which will require commercial air travel
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
High School Diploma/GED or higher (completed and verified prior to start) from an accredited institution
Two (2) years of field service experience in a private, public, government, or military environment
Current and valid driver's license
Additional qualifications that could help you succeed even further in this role include:
Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties
Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA)
Travel: May include up to 10% domestic travel
Relocation: Relocation is not authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Resources for You
For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers.
Learn more about 3M's creative solutions to the world's problems at www.3M.com or on Twitter @3M. Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/ 3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.
Here, you matter. You inspire.
Here, you go.
At 3M, inspiration happens daily. Here, science is how the
magic happens. Except it’s not magic, it’s the right science
applied the right way by the people of 3M. Here, your ideas
help shape everyday lives around the globe.
• We nurture the world around us
• We act with uncompromising integrity
• We encourage a culture of coaching and development
• We are endlessly inquisitive
• We create with purpose
• We believe in the power of the whole
3M technology advancing every company
3M products enhancing every home
3M innovation improving every life
3M is all around you: Nearly 90,000 employees, Operations in 70 countries. $32+ Billion in Sales. 100,000+ patents, Products sold in 200 countries, and 5 diverse business groups : Consumer, Health Care, Industrial, Safety & Graphics, and Electronics & Energy.