Program Coordinator, International Programs and Services
Location: Fremont, California
Type: Full Time
Required Education: 4 Year Degree
Internal Number: 2448993
Program Coordinator, International Programs and Services
Ideal Candidate Statement: International Programs and Services at Ohlone College is searching for a Program Coordinator with a passion for international education and working with international students. An ideal candidate for this position will have: • Knowledge of F-1 visa regulations and experience with SEVIS • Excellent customer service skills with a strong focus on student support. • Enthusiasm for their work and an innovative mindset • Strong written and oral communication skills that are applicable to non-native English speakers • Flexibility to do a wide range of work, from administrative data entry to student advising. • Ability to multi-task, prioritize projects, manage time effectively, and be self-directed in the absence of supervision. • Exceptional attention to detail • Must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, as these factors relate to the need for equity-minded practices.
Ohlone prides itself as a Learning College with the motto of “A World of Cultures United in Learning” and we are looking for staff who embrace diversity in serving students of varied backgrounds and learning styles, highly ethical, trustworthy, credible, loyal and is respectful of diverse views and opinions. The college has a firm commitment to environmental sustainability and looks to all employees to support this important goal.
Job Description Summary: This is position a 100%, 12 month, Classified Position Please note: This position is partially categorically funded, and employment is subject to those funds being available. DEFINITION: Under the direction of the Administrator, coordinate programs and services for international students; assure international program compliance with government regulations; advise international students regarding immigration regulations, policies and procedures; monitor international student applications, enrollment and registration; lead, organize and implement international orientations; train and provide work direction to student workers as assigned.
Essential Duties: ESSENTIAL DUTIES: 1. Coordinate programs and services for international students; assure international program compliance with government regulations. 2. Advise international students in obtaining F-1 visa, practical training, transfer procedures, Change of Status, Visa renewal, travel regulations, economic hardship employment, reduced course load approvals, termination, reinstatement and other regulations and procedures; provide support to international students, including academic advising, support letters, referrals and advisement on procedures. 3. Monitor international student applications, enrollment and registration; assure compliance with F-1 visa enrollment regulations, work regulations; provide assistance with the completion of required travel documents; process international student applications, assure compliance with immigration regulations; process application payments; ship acceptance materials overseas as assigned. 4. Prepare, update and submit a variety of required reports relating to international students; assure the disclosure of appropriate student activities to applicable government agencies; maintain and update databases relating to student information, including contact information, practical training, study extensions, reinstatements, reduced course loads, deferrals, change of major, matriculation, completion of studies and other relevant records. 5. Assist with the operations of the English Language Institute; coordinate placement tests; schedule classrooms; communicate with ELI students regarding academics and eligibility for certificates; monitor student attendance and provide students with information regarding visa regulations. 6. Coordinate and lead international student orientations including presentations on F-1 regulations; recruit speakers and presenters; create, update and distribute international student handbooks and marketing materials. 7. Coordinate international student health insurance; enroll students in group plans and determine valid exemptions; assist students with the utilization of health insurance services; coordinate invoices and distribute insurance cards; maintain and update required records as assigned. 8. Process and submit invoices, purchase orders and refunds. 9. Communicate with staff, administrators and outside agencies to exchange information and resolve issue or concerns related to student needs, course information, financial activity and assigned duties. 10. Updates the departmental website and social media accounts. 11. Train and provide work direction to student workers as assigned. 12. Operate a variety of office equipment including a calculator, copier, fax machine, computer and assigned software 13. Demonstrate sensitivity to and respect for the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of the College’s students, faculty, staff, and community. 14. Effectively engage and support historically disproportionately impacted groups by addressing issues of equity and improving culturally responsive service-oriented practices. 15. Perform related duties as assigned.
Knowledge, Skills, and Abilities: KNOWLEDGE OF: 1. Immigration regulations, policies and procedures. 2. Database usage and software, including SEVIS and Datatel. 3. Cultural sensitivity. 4. Terminology, processes and operations of assigned office or program. 5. Principles, practices and procedures related to student admissions, registration, course and referral. 6. Organizational resources, classes and social services in the community. 7. Applicable laws, codes, regulations, policies and procedures. 8. Interpersonal skills using tact, patience and courtesy. 9. Correct English usage, grammar, spelling, punctuation and vocabulary. 10. Operation of standard office equipment including a computer and assigned software. 11. Record-keeping techniques. 12. Modern office practices, procedures and equipment. 13. Telephone techniques and etiquette. 14. Basic public relations techniques. SKILL TO: 1. Apply knowledge of federal regulations governing international students to process applications, ensure proper documents are submitted, issue acceptance materials, and guide students as to the appropriate forms that need to be completed for international student matriculate through the District, seek employment, change residencies, and move within the country. 2. Use SEVIS database to enter and update all pertinent information related international students in accordance all federal guidelines 3. Use data reporting software to produce reports 4. Use academic management systems to review the academic progress of students of the English Language Institute 5. Use content management software to update information on the departmental website. 6. Use general office software and equipment to develop reports, aggregate data, communicate with students, District staff, and federal agencies ABILITY TO: 1. Coordinate programs and services for international students. 2. Assist and advise international students with immigration regulations, policies and procedures. 3. Monitor international student application, enrollment and registration. 4. Lead, organize and implement international orientations. 5. Coordinate international student health insurance coverage. 6. Communicate effectively both orally and in writing. 7. Establish and maintain cooperative and effective working relationships with others. 8. Interpret, apply and explain rules, regulations, policies and procedures. 9. Answer telephones and greet the public courteously. 10. Perform clerical duties such as filing, typing, duplicating and maintaining routine records. 11. Compose correspondence and written materials independently. 12. Operate standard office equipment including a computer and assigned software. 13. Maintain a variety of lists and records. 14. Type or input data at an acceptable rate of speed. 15. Understand oral and written instructions. 16. Complete work with many interruptions. 17. Add, subtract, multiply and divide quickly and accurately.
Education and Experience: MINIMUM QUALIFICATIONS: Any combination equivalent to: bachelor’s degree in a related field and two years of international education experience.
Preferred Qualifications: MINIMUM QUALIFICATIONS: Must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, as these factors relate to the need for equity-minded practices. OTHER REQUIREMENTS: Valid California Class C driver’s license
Salary Range: Range #42 on CSEA Salary Schedule ($63,624 - $81,240) annually$63,624 Annually$70,176 Annually$81,240 Annually
Posting Number: S155-14
Close Date: 9/9/2021
Foreign Transcripts: Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline.
Benefits Statement: HEALTH AND WELFARE BENEFITS
1. Medical, dental, vision, life insurance, EAP and LTD 2. Membership in Public Employees’ Retirement System Candidates hired on or after January 1, 2013 are subject to restrictions imposed by PEPRA) 3. Contribution to O.A.S.D.I. (Social Security) 4. Paid vacation 5. Paid sick leave 6. Paid holidays and district-paid floating personal days 7. Summer 4/10 schedule (Fridays off) 8. Longevity pay step increase based on your years of service 9. IRS Section 125 Flexible Medical Spending Plan 10. 457(b) Deferred Compensation Plan (employee contributes) 11. 403(b) Tax Shelter Annuity Plan (employee contributes)
Benefits will be prorated for positions less than 100%
Immigration Reform & Control Act of 1986: Applicants selected for positions will be required to provide identification and employment eligibility as outlined in the federal “Immigration Reform & Control Act of 1986.”
District Statement: A multi-campus single community college district, Ohlone College is located in the southern portion of the San Francisco Bay in California; serving 12,000 students per year. The District has a main campus in the City of Fremont and a newly constructed campus in the City of Newark. Ohlone College is an ethnically diverse institution that promotes innovation and continuous improvement in departments and divisions. The College is named for the native population living in the area when Mission San Jose was founded. The Fremont campus is located just south of the historical Mission. The Newark Campus is located near Interstate 880 and emphasizes programs in health, environment, and technology.
EEO Statement Summary: The District is strongly committed to the principles of equal opportunity and to hiring qualified staff who reflect the diversity of our community. The District encourages a diverse pool of applicants and does not discriminate on the basis of sex, race, religious creed, color, national origin, ancestry, age (40 or over), medical condition, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, disability, military and veteran status, pregnancy/childbirth/breastfeeding or related medical condition or any other protected basis in any of its policies, practices, or procedures. The college encourages applications from all qualified applicants.
If you have a disability and are in need of special services, equipment, or facilities in order to apply or interview for this opening, please call the Human Resources office at: (510) 659-6088.
Conditions of Employment: Offers of employment are contingent upon Governing Board approval. Employment with Ohlone Community College is not complete or official until applicants meet all pre-employment requirements. All new employees are required to submit official transcripts and proof of freedom from tuberculosis. In addition you will be required to provide identification and employment eligibility as outlined in the federal “Immigration Reform & Control Act of 1986.” Pre-employment tests and/or medical examinations may be required. Ohlone Community College does not sponsor H1B visas. Employees must sign the Oath or Affirmation of Allegiance and submit fingerprints for CA Department of Justice clearance. Employees must be California residents on their date of hire and for the duration of their employment with Ohlone Community College District.