Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 96,000 other curious, creative 3Mers.
"At 3M, we want to make sure that everyone, from all walks of life, know they can share their opinions, they're heard, and change is made based on their input." - Ann Anaya, chief diversity officer at 3M"
This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.
The Impact You'll Make in this Role As a Supervisor, Technical Service, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
Developing, coaching and directing employees and creating accountability for work outcomes
Analyzing system performance metrics data, reporting on performance trends, improvement opportunities, corrective actions and preventative maintenance plans for systems and processes within assigned area of responsibility
Serving as a liaison between Field Service, Engineering, Independent Contractors, 3M Sales, Original Equipment Manufacturers (OEM's), Authorized Service Centers (ASC), Dealers and end user Customers in resolving technical problems
Being responsible for scheduling, inventory management, tool management and repairs tracking for Service Team
Overseeing training curriculum, content generation, and scheduling for Certified Technician Training and certification documents
Reviewing and updating Authorized Service Center (ASC) agreements as required including scheduling and assessing and documenting ASC audits and results
Your Skills and Expertise To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
High School Diploma/GED or higher (completed and verified prior to start) from an accredited institution
Three (3) years of technical product service and repair experience in a private, public, government or military environment
Three (3) years of supervisory experience
Additional qualifications that could help you succeed even further in this role include:
Associates degree or higher in a mechanical or technical discipline
Minimum three (3) combined years of experience in mechanical design, manufacturing, or project management
Experience in the design, functionality, and application of personal safety products
Ability to lift and place items or products up to 25 lbs. on a regular basis
Understanding of commercial sales/service models
Excellent communication skills (written and verbal)
Travel: May include up to 10% domestic
Relocation Assistance: May be authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Resources for You
For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers.
Learn more about 3M's creative solutions to the world's problems at www.3M.com or on Twitter @3M. Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. 3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.
Internal Number: R01046332
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Here, you go.
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