Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 93,000 other curious, creative 3Mers.
"One of the best parts of my job is feeling the impact of 93,000 3Mers collaborating around the world and seeing the difference they're able to make in people's lives." - Julie Bushman, executive vice president of International Operations at 3M
This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.
The Impact You'll Make in this Role The Order Document Specialist is an order entry position responsible for entering new orders and/or forward documents to existing orders. The role must efficiently and accurately enter new orders from documentation received by fax or email.
As an Order Document Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
Handle and accurately enter required information for new customer orders
Identify additional documentation received for existing order and attach to correct order
Develop and manage customer relationships creating loyalty with Internal and External Customers
Collaborate with other 3M team members to provide continuity of care by resolving customer issues and communicating resolution
Meet weekly/monthly/quarterly metrics for productivity and quality
Identifying and notify supervisor or designated representative of issues or trends with impact on customer satisfaction
Understand and comply with HIPPA, PHI and 3M regulations/policies
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
High school diploma or equivalent (completed and verified prior to start) from an accredited institution
One (1) year experience with data entry in a private, public, government or military environment
Additional qualifications that could help you succeed even further in this role include:
Demonstrate strong communication skills with all levels of customers orally, writing and telephonically
Experience with multitasking through multiple software programs
Capability to work effectively and exercise sound business judgement in a team environment, as well as independently
Experience with Microsoft office (Word, Excel, Outlook)
Fluent in medical terminology
Experience with Oracle/Kofax/HERO/FileNet
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Resources for You
For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers.
Learn more about 3M's creative solutions to the world's problems at www.3M.com or on Twitter @3M. Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. 3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.
Internal Number: R01041475
Here, you matter. You inspire.
Here, you go.
At 3M, inspiration happens daily. Here, science is how the
magic happens. Except it’s not magic, it’s the right science
applied the right way by the people of 3M. Here, your ideas
help shape everyday lives around the globe.
• We nurture the world around us
• We act with uncompromising integrity
• We encourage a culture of coaching and development
• We are endlessly inquisitive
• We create with purpose
• We believe in the power of the whole
3M technology advancing every company
3M products enhancing every home
3M innovation improving every life
3M is all around you: Nearly 90,000 employees, Operations in 70 countries. $32+ Billion in Sales. 100,000+ patents, Products sold in 200 countries, and 5 diverse business groups : Consumer, Health Care, Industrial, Safety & Graphics, and Electronics & Energy.