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At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Internal Audit (IA) conducts audits and reports the results of our work to the Audit & Examinations Committee of the Board of Directors. We provide independent, objective assurance and consulting services delivered through a highly competent and diverse team. As a business partner, Audit helps the Company accomplish its objectives by bringing a systematic disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes.
Our Consumer & Small Business Banking (CSBB) within IA department is seeking a Senior Audit Manager (SAM) who will be responsible for audit coverage of processes within the Branch Banking organization, which comprises areas such as Regional Banking, Banking Center Control Review, Mystery Shopping, Customer and Branch Experience, Strategy and Administration, and Regional Services. The Regional Banking team under Branch Banking has direct responsibility over the branches. There are also several areas within Branch Banking that support branches through project support and operational performance monitoring and oversight.
This SAM will support an Audit Director for our Consumer & Small Banking team and will be accountable in developing a comprehensive multi-year strategy for auditing business activities. This leader will be responsible for completion of an assigned segment of the audit plan and other defined objectives, ensuring quality and timely completion of well-planned and properly executed audits. Additionally, this leader will ensure project work is properly reported with issues proactively escalated to management for timely resolution. This leader will plan and organize work in an annual cycle making strategic decisions, ensure audit engagements are risk-based, and execute according to IA policies and guidance. Ideal candidates for this position will have the ability to provide credible challenge and manage audit coverage that meets heightened regulatory expectations. This leader will provide guidance and oversight to IA team-members to ensure coverage is well planned, executed, and reported in accordance with IA methodology, lead employees providing feedback, coaching and development opportunities. They will also be accountable for management of issues to ensure timely tracking, monitoring, and resolution. They will work across IA teams and with senior-level leaders within IA and our business lines building strong partnerships.
Manages a team of audit staff (approx. 7-10)responsible for a defined segment of the Audit Plan. Accountable for assessing associated risks and controls and completing engagements within their segment of the audit plan.
Responsible for resource management and assisting broader team in overall audit plan completion. Provides timely feedback, coaching and monitoring of development plans.
Builds and maintains a proficient team of auditors. Develops and maintains strong business relationships with leadership across WF and other stakeholders, such as regulatory agencies.
Plans and organizes work in an annual cycle, not just project cycle.
Ensures audit engagements are risk-based, and executed according to Internal Audit policies and guidance.
Develop a comprehensive understanding of inherent risk and processes that manage risk at Wells Fargo.
Evaluate current audit approaches and practices, providing thought leadership on industry best practices and regulatory changes, and driving continued maturation and evolution of the audit function.
Identifying thematic risk trends observed across the enterprise for purposes of influencing strategic control direction and process maturity.
Represent the CSBB Audit team as a highly engaged, visible, and influential leader.
Seek continuous quality improvement and efficiency in the execution of audit work.
The successful candidates for this role will demonstrate experience leading and coaching audit teams and have an understanding of and experience in front line risks for the consumer banking industry. They will be an effective builder and leader of high performing teams focused on driving business results through collaborative leadership and employee engagement; keep up with fast paced organizational change, managing and caring for employees through that change; contribute to IA and CSBB strategies with a One Wells Fargo lens; and further the strong risk management culture of Wells Fargo, living the vision and values of Wells Fargo.
These leaders must be capable of initiating action and possess strong execution and relationship management skills across all levels and functions, as well as with the regulators. A key differentiator will be the ability to understand and operate successfully in a complex, heavily matrixed corporate environment. The role requires a sense of urgency, passion for excellence and results, and personal accountability for achievement and outcomes.
As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:
Lead your team with integrity and create an environment where your employees feel included, valued, and supported to do work that energizes them.
Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing and developing employees, identifying and managing risks, and completing daily management tasks.
8+ years of experience in one or a combination of the following audit or risk functions: leading teams covering risk identification, mitigation and management (includes audit, legal, operational risk, compliance risk, credit risk, market risk, technology risk, or the management of a process or business with accountability for risk.)
2+ years of leadership experience
Experience at a financial institution or accounting firm
A BS/BA degree or higher
Solid knowledge and understanding of audit or risk methodologies and supporting tools
Strong understanding of financial regulatory environment
Certification in one or more of the following: CPA, CAMS, CRCM, CIA, CISA or Commissioned Bank Examiner designation
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
Excellent verbal, written, and interpersonal communication skills
Solid problem solving skills
Strong organizational, multi-tasking, and prioritizing skills
Other Desired Qualifications
Leadership experience for professional auditors, risk management, or project leadership professionals
Knowledge and understanding of audit methodologies and tools that support audit processes including data analytics.
Branch Banking audit and Consumer Banking experience.
Comprehensive understanding of retail banking including account opening, maintenance, closing, operations, fraud, wires processing, customer experience, branch key processes including operational risk and regulations.
Understanding and experience in first and second line of defense risk management programs/practices as well as associated regulatory compliance risks and programs
Proven leadership experience with multi-functional teams across multiple locations; experience managing/supervising teams; experience managing direct reports
Good understanding of Institution of Internal Audit (IIA) standards, regulatory requirements, and industry guidelines
Demonstrated ability to be inquisitive, to credibly challenge and to proactively influence risk and control environments
Ability to quickly evaluate emerging risks, understand impacts to the audit plan and implement appropriate adjustments to the audit plan
Capability of building strong working relationships with peers, the line of business, risk management and external stakeholders (i.e. regulators)
Ability to attract, mentor and develop professionals, including mid-level managers
Proven ability to deliver results through identifying problems, defining solutions, and implementing innovative processes and procedures
Proven ability to work with a geographically dispersed team and business
Ability to travel up to 25% of the time
NC-Charlotte: 301 S College St - Charlotte, NC
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo