As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.
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Our employees use the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
General Summary/Overview Statement
The Clinical Informatics Project Manager is responsible for managing activities related to clinical content lifecycle including analysis, development, maintenance and tracking for Partners eCare. The Clinical Informatics Project Manager reports to the Clinical Informatics Program Manager and is a member of the Clinical Informatics Team, which consists of the Informatics leadership, Clinician leads, Project Managers and Data Analysts. The project management role supports Clinical Informatics activities as needed for various departments including content, informatics, biomedical device integration and PHS programs.
The Project Manager analyzes, develops, documents and tracks clinical content in collaboration with the Partners eCare design, build and implementation teams. The Project Manager collaborates with the Partners eCare design, build and implementation teams to develop and oversee completion of project plans and schedules, and tracks the progress of content development and build including remediation efforts, enhancement and demand projects. The Project Manager also facilitates clinical governance meetings in collaboration with clinical counterparts.
The Project Manager ensures that all clinical content is appropriately tracked in an inventory database. The Project Manager identifies and mitigates project risks to achieve successful project completion across Partners Healthcare System. The Project Manager assigns tasks and responsibilities to project team members and manages internal and external client expectations.
Principal Duties and Responsibilities
• Manages the process for content development, standardization, coordination, maintenance and archiving for Partners eCare. • Project management coordination responsibilities for clinical informatics including clinical content disciplines, informatics, biomedical device integration and PHS programs. • Manages and coordinates gathering and synthesis of current clinical content and the development of new clinical content. • Manages content development and helps to inform build activities between and among Partners eCare and other Partners work groups. • Leads assigned work groups and facilitates interactions and communication to arrive at solutions for content development and management. • Provides coordination and direction to complete the assigned clinical content tasks, produce the required deliverables, track and resolve issues, and meet the relevant Partners eCare project milestones according to the established timeline. • Takes responsibility for the success of the clinical content activities for Partners eCare. • Develops, owns and manages project plans for multiple content teams simultaneously. • Collaborates with the Clinical Informatics Team and Committee, and the Clinical Implementation Project Directors and Application Managers, as well as clinicians and operational leaders from across Partners Healthcare System. • Develops an inventory database management system for documenting and tracking clinical content. • Manages project issues and identifies risks and mitigation strategies using strong analytical and problem-solving skills. • Reports project status to the Clinical Informatics Program Manager/ Director's/ Chief Medical Information Officer • Other responsibilities as determined by the Clinical Informatics Program Manager/ Director's/ Chief Medical Information Officer.
Qualifications • At least 5 years of project management experience • Experience with clinical care delivery across health disciplines and the care continuum • Experience with clinical content development and maintenance • Experience managing multiple concurrent large projects and project teams • Experience in meeting management, facilitation and presentation required • Bachelor's Degree Required
• Expert level knowledge of clinical operations and related business processes • Strong knowledge of clinical care processes across disciplines and across the care continuum • Expertise in program and project management • Excellent leadership and supervisory skills • Demonstrated ability to effectively develop, maintain, motivate, and manage relationships in a highly complex and changing environment • Ability to build consensus across teams, with staff and leadership • Ability to partner with and influence senior leaders • Excellent communication skills including strong verbal, written, and interpersonal skills • Demonstrated ability to make tactical decisions • Demonstrated ability to develop creative solutions to complex problems • Excellent problem solving and organizational skills • Strong facilitation skills • Proficient with standard office technologies and software • Understanding of clinical information systems
• General day hours with flexibility to meet the demands of the position • Standard business environment with frequent local travel between Partners Healthcare System sites • May require travel for external training
EEO Statement Partners HealthCare is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. Partners Healthcare System Inc. is acting as an Employment Agency in relation to this vacancy.
MGH Institute of Health Professions, founded by Massachusetts General Hospital in 1977, is an innovative and independent graduate school in Boston that is a member of Partners HealthCare. A progressive leader in developing comprehensive models of health care education, the MGH Institute prepares advanced practice professionals in the fields of nursing, physical therapy, occupational therapy and communication sciences and disorders through a distinctive combination of academic study, clinical practice, and research. More than 1,200 students are enrolled in graduate level and certificate programs, with an increasing number of courses available online. The Institute is accredited by the New England Association of Schools and Colleges (NEASC).