Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wholesale Banking provides financial solutions to businesses across the United States and globally.  Our four major business lines include Corporate & Investment Banking, Commercial Banking, Commercial Real Estate, and Wells Fargo Commercial Capital.  We also have groups in credit risk, group risk, finance, marketing, human relations, and the Wholesale Chief Operating Office that support our businesses.

Wells Fargo Commercial Capital (WFCC) combines Wholesale's secured lending businesses including Commercial Distribution Finance (CDF), Corporate Trust Services (CTS), Wells Fargo Capital Finance (WFCF) and Wells Fargo Equipment Finance (WFEF). This consolidated group of businesses helps customers leverage their company's assets into flexible financing solutions. WFCC is a leading contributor to Wholesales revenue, assets, and net income.

This position is within Corporate Trust Services (CTS) a division within Commercial Capital.

This position is for the Account Services team within Corporate Trust Services Operations (CTSO). CTSO serves as an extension of the lines of business across CTS in the administration of their various products and services. Our goal is to enhance control, improve processes, and provide services that are consistent where possible and custom where necessary.  

The Account Services team is seeking a dynamic team player to join the group as a CTS Account Manager 1. This department is integral in reviewing, mitigating risk, and enhancing control related to ongoing administration of the CTS transactions in accordance with applicable documents, state and federal laws, internal policies, and procedures. Responsibilities include but are not limited to document interpretation, internal and external client interaction, regulatory reporting support, and ad hoc escalated requests.  Legal document review and interpretation skills are preferred. Duties include frequent interaction with internal business partners requiring strong client service skills.

Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

• 4+ years of experience in one or a combination of the following: trust, financial services, or account management

• Account management and customer service experience
• Intermediate Microsoft Excel skills
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Strong analytical skills with high attention to detail and accuracy
• Extensive math skills
• Problem solving and resolution skills
• Excellent verbal, written, and interpersonal communication skills
• Effective organizational, multi tasking, and prioritizing skills
• Ability to work independently, make decisions, and instruct others
• Ability to interact with all levels of an organization
• Ability to read and interpret legal documents
• Knowledge and understanding of reading and interpreting complex legal documents
• Knowledge and understanding of corporate trust: industry, products, and processes
• Customer service experience
• Strong collaboration and partnering skills
• Ability to take initiative and work independently with minimal supervision in a structured environment

• Structured Product Services knowledge
• Experience managing ad hoc requests
• Experience mitigating risk
• Experience independently managing deadlines and priorities
• Ability to manage multiple tasks simultaneously on unrelated issues and demonstrate strong problem solving skills

MN-Minneapolis: 600 S 4th St - Minneapolis, MN

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.