Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wholesale Banking provides financial solutions to businesses across the United States and globally. Our four major business lines include Corporate & Investment Banking, Commercial Banking, Commercial Real Estate, and Wells Fargo Commercial Capital. We also have groups in credit risk, group risk, finance, marketing, human relations, and the Wholesale Chief Operating Office that support our businesses.
Wells Fargo Commercial Banking delivers a comprehensive suite of products and industry expertise to serve the diverse financial needs of companies with annual sales typically ranging from $5 million to $2 billion. As a leader in serving commercial customers, Wells Fargo offers financial services including credit and treasury management solutions as well as specialized expertise across industries including Technology, Food, Beverage & Agribusiness, Investor Real Estate and Government.
SBA (Small Business Administration) Lending is part of the Specialized Industries Group within Middle Market Banking. As a whole, SBA is responsible for the production, management and servicing of approximately a $10B portfolio of government guaranteed SBA 7(A) loans and 504 real estate loans.
This individual will be responsible for managing the loan closing unit for the SBA Lending line of business.
Managing a team of SBA Closer's in our Phoenix, AZ hub
Coaching, recruitment and hiring of new team members
Writing of performance plans and reviews
Actively managing a fast paced production closing team to meet required Service Level Agreements on turn times
Actively manage a robust (internal and external) customer service platform with emphasis on speed and professional interaction with all customers
Reviewing work quality and loan/file assignments on a daily basis
Driving team member's productivity
Oversight of General Ledger accounts, including daily and monthly balancing and reconciliation
Conducting daily audits of loan files
Ensuring that all procedures are in compliance with government regulations and bank policies
Works closely with the SBA Lending's Regional Sales Managers, Lending Managers, underwriting teams, sales teams and closing teams as well as multiple internal WF business partners throughout the company
As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:
Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.
Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
7+ years of experience in one or a combination of the following: customer service, loan administration, collections, or sales environment
3+ years of management experience
Intermediate Microsoft Office skills
Strong analytical skills including the ability to analyze financial metrics
Excellent verbal, written, and interpersonal communication skills
Ability to interact with all levels of an organization
Experience in an operations support area that handles scheduling, staffing, planning, and administration
Experience developing partnerships and collaborating with other business and functional areas
Knowledge and understanding of Small Business Administration (SBA) Standard Operating Procedures (SOP) and Policies
A BS/BA degree or higher in accounting, finance, or economics
Knowledge and understanding of CRM, Small Business Administration products, or Credit Origination systems
Ability to achieve high production and quality standards
Knowledge and understanding of real estate or commercial loans
AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Internal Number: 5542786
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo