The AIDS Foundation of Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV or chronic conditions. We envision a world in which people living with HIV or chronic conditions will thrive, and there will be no new HIV cases. Our work focuses on advancing health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, being a bold voice for change and strengthening our organizational excellence.
As the third-party administrator of the Flexible Housing Pool, the Center for Housing and Health (CHH) is charged with maintaining a portfolio of quality, readily accessible housing for program participants. The Flexible Housing Pool is a multisector investment in housing that aims to expand the number of units available to people in Chicago and Cook County experiencing homelessness.
We are seeking for an individual to serve as our Program Manager. The Program Manager will coordinate the Flexible Housing Pool for homeless individuals who are frequent users of health services, homeless shelters and jail systems. This position will serve as the Center’s liaison to sub-contracted partner agencies providing permanent supportive housing and intensive case management. This position will offer direction to intensive case managers and supervisors about the implementation of the project’s policies and procedures and will have shared responsibility for the overall quality of services provided. The position also will be responsible for monitoring the housing stability, health standards outcomes, and health care spending levels of program participants. CHH is a supporting organization of the AIDS Foundation of Chicago.
Principal functions and responsibilities of this position include the following:
Manage the Flexible Housing Pool Client Assistance Fund including furniture, gift cards, and transportation resources;
Ensure the team of Housing Specialists executes work in accordance to program protocols and requirements;
Serve as primary point of contact to project partners;
Maintain relationships with project partners including Housing Tenancy Support (HTS) Providers, and public agencies;
Review and correct data to ensure accuracy for reports delivered to public and private funders;
Hire, train, mentor, and supervise assigned staff; assist in the recruitment and selection of team staff;
Create scheduling and job assignments; manage performance and, complete and communicate performance evaluations; recommend salary, disciplinary, and other personnel actions in accordance with personnel policies and procedures.
Convene and facilitate Systems Integration Team (SIT) meetings where HTS Provider, Hospital Partners, and the FHP Coordination Agency will communicate and work collaboratively in meeting tenants’ goals and desired health outcomes;
Match participants to appropriate housing and service options;
Provide guidance and direction to case managers and supervisors about the implementation of the Flexible Housing Pool policies and procedures; promote cohesion of services across the program and ensure compliance with program expectations;
Support Senior Program Manager in communication with hospital and Managed Care Organization care coordinators about project progress and participant outcomes;
Support FHP Senior Program Manager in referral process and assign referrals to housing partners.
Quality Assurance and Data Collection
Ensure program policies and procedures are implemented and followed both by in-house FHP staff and partnering agency staff involved in the program;
Support Senior Program Manager with collecting data needed for disbursement reports;
Create and disseminate weekly and quarterly reporting to the FHP Senior Manager, funders, and partner agencies.
Meetings and Training Facilitation
Attend required conference/s, trainings (i.e., HMIS, any system wide trainings) and webinars;
Attend and participate in monthly Agency meetings (i.e., Standard Operating Procedures Meeting);
Lead quarterly supervisor Oversight meetings;
Design and facilitate a training program for housing case managers to form a unified approach to case management and provide support around clients’ chronic health conditions;
Participate in applicable system-level external committees.
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others;
Protect organization's value and manage risk by keeping information confidential;
Perform other duties as assigned.
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position.
Bachelor’s Degree in Social Services or related field of study and 2 years’ experience or 5 years’ experience in Housing, Homelessness, and/or Healthcare
PLUS 2 Years Supervisory Experience
Master’s Degree Social Services, Healthcare, Public Health, Management and 2 years’ experience in Housing, Homelessness, and/or Healthcare
PLUS 2 Years Supervisory Experience
Master’s Degree in Social Services, Public Health, Psychology or related field
3 or more years’ experience in Housing, Homelessness, and/or Healthcare
3-5 Years’ Supervisory experience
Demonstrated proficiency in data collection & monitoring
Knowledge, Skills, and Abilities
Exceptionally strong written and verbal communication skills, coupled with presentation skills.
Strong attention to detail and the ability to manage multiple projects, establish workload priorities, and meet deadlines.
Solid interpersonal skills along with the ability and willingness to respect and value the differences and perceptions of different groups/individuals.
Solid skills in coaching and developing employees as well as performance management skills.
Knowledge of the causes of homelessness, who it affects, and the factors (e.g., racial inequities, Socio Economic Status) that can contribute to an individual being homeless.
To Apply, Please click on the link below to submit resume and cover letter.
Decisions and criteria governing the employment relationship with all employees at AIDS Foundation of Chicago are made in a non-discriminatory manner, without regard to race, ethnicity, creed, religion, color, sex, sexual orientation, gender identity or expression, age, national origin, citizenship status, military service and/or marital status, order of protection status, handicap, disability (including HIV/AIDS status), or any other factor determined to be unlawful by federal, state, or local statutes.
About AIDS Foundation of Chicago
AFC mobilizes communities to create equity and justice for people living with and vulnerable to HIV and related chronic diseases.
People living with HIV and related chronic diseases will thrive, and new HIV infections will be rare.
To realize our mission to mobilize communities to create equity and justice for people living with and vulnerable to HIV and related chronic diseases, we will:
Improve health equity.
We will increase access to high-quality, comprehensive prevention, care and housing services free from stigma.
Prevent new cases of HIV.
We will reduce new HIV infections through innovative approaches to prevention, care, housing and education with a focus on most-impacted populations.
Serve as a collaboration and knowledge center.
We will be a thought leader and resource center to create and share best practices, innovations and models.
Be a bold voice for change.
We will be a leading voice to mobilize advocates and people living with HIV and related chronic diseases to transform systems, policies, and resources.
Commitment to Priority Populations
Anyone can become infected w...ith HIV, but HIV and related chronic diseases disproportionately impact certain populations in distinct geographic areas. We can have the greatest impact on the HIV epidemic by focusing our efforts on those most-impacted by HIV, based on epidemiological data and unmet need:
• Young Black gay and bisexual men
• Transgender women of color
• Black women living in high-incidence areas
• Latino gay and bisexual men
Factors that drive the HIV epidemic and health inequities that we will address include:
• Sex work
• Drug use
• Lack of access to health care
• Immigration status
AFC will also work to meet the evolving needs of older adults with HIV and long-term survivors.
Commitment to Organizational Excellence
To strengthen AFC as an organization, we will move to a talent management framework, develop staff and Board leadership, implement long-range business planning with a focus on diversity and inclusion, and ident