This position is an integral part of the ACTFL Center for Assessment, Research, & Development. A program manager in the ACTFL ILR Research and Assessment Program manages contract-based projects-- typically ILR-based, employs innovative methods and approaches, along with team members, to maintain ILR tester and rater readiness and ensure the quality of ACTFL’s gold standard ILR testing program across all modes of communication. This position also facilitates workshops & norming sessions, conducts program-based research and data analysis, co-authors proposals in response to performance work statements about ACTFL while actively and energetically contributing to the formation of the intellectual vision and scope of ACTFL’s ILR research and assessment program.
Responsibilities of the position include but are not limited to:
Contract Administration/Project Management: Plans and coordinates administrative activities that lead to the productive management of government contract projects (ILR Testing and Research Projects).
Co-author proposals and responses to contract Performance Work Statements that address ACTFL’s assessment and research capabilities.
Coordinate the administration and logistics for assigned contract-based ILR testing and/or research projects.
Review contract deliverables to ensure adherence to contractual requirements and ACTFL standards and provide meticulous reports
Establish positive relationships with ACTFL clients and liaise with client(s) as needed and in a timely and professional manner.
Serve as an ethical steward of contract funds. Monitor expenditures with adherence to annual budget, tracking contract spending, funding levels, expiration dates, option years, etc.
ILR Program Tester & Rater Readiness: Contribute to the maintenance of Tester/Rater Reliability for the ACTFL ILR Testing Program (i.e. Oral Proficiency Interview, Oral Proficiency Interview - Computer, and the Writing Proficiency Test). Using a comprehensive understanding of language proficiency, create/prepare readiness materials, select benchmark samples to facilitate rater calibration, facilitate workshops, etc.
Serve as test adjudicator/rater, resolving rating disputes and directing/conducting rating reviews when necessary
Facilitate ILR-based rater/tester workshops, one-on-one conferences and group norming sessions- calibrating testers and raters, conduct quality assurance reviews, monitor rater/tester performance and analyze data for patterns; in formats including face to face, blended and/or online settings
Develop and implement tester/rater support based on patterns of performance and implement proactive methods for ensuring the maintenance of ACTFL standards for testing/rating
Analyze data to determine the reliability of rater groups and author actionable quality assurance reports and plans
Develop rater-readiness materials and activities based on knowledge of language assessment as well as sound pedagogy, teaching methodology, systematic data analysis and identified testing trends sound assessment practices and methodology, with attention to learner engagement principles as well as instructional design theories and practices
Data Analysis & Research: Facilitate data-driven decision-making and program improvement through systematic data collection, meticulous maintenance of program records, authoring of reports,
Design methodologies, protocols, surveys, questionnaires, polls, etc. specific to research requirements
Compile and organize findings in executive summaries, graphs, charts, and diagrams
Document, report, and present data/findings to clients and the academic community
Collect and analyze project data to track project efficacy and develop proactive plans for program/process improvement, authoring reports about testing and research trends
Evaluate research methodologies to confirm the intended purpose of evaluation
Perform fieldwork, interviews, experiments, concept-test, etc. to gather data
General Administration: Plans and coordinates administrative activities that lead to the productive management of the Quality Assurance and Certification Programs
Demonstrate good judgment, professionalism, sound application of subject matter expertise; responsiveness in support of the ACTFL mission
Communication & Data: Facilitate data-driven decision-making through the meticulous collection of program records, authoring of reports, and communicating about program activities, needs, and requirements
Finance Management: Serve as an ethical steward of ACTFL funds. Monitor expenditures with adherence to the annual budget, invoice clients for services rendered, receive, verify and process consultant invoices, co-develop annual budget
Project Management: Employ a sound project management approach
Other: Participate in additional activities as needed. For example:
Participate in the annual ACTFL Convention each November either onsite or from ACTFL HQ
Represent ACTFL at meetings and conferences, making presentations on Center-related topics
Actively engage in the World Language/ESOL professional community
Assist with the development of new projects and initiatives
Coordinate with ACTFL staff and other members of the freelance team on various project components
This is a newly created position.
This is a full-time exempt position.
The Manager reports to the Director of Contracts & Certifications, ACTFL Center for Assessment, Research & Development.
This individual works both independently and collaboratively with members of CARD and ACTFL to support existing and new contract initiatives.
This position must work primarily out of ACTFL Headquarters in Alexandria, VA. This position is not eligible for full-time remote work status. Occasional telework permitted.
Occasional flexible scheduling is required for sporadic evening or weekend workshops or tester/rater certification events. (Such events typically occur once per quarter.)
Occasional travel is required for this position. (Typically not more than once per quarter.)
M.A. or equivalent degree in language education, applied linguistics, testing and assessment, world language or related field
Proficiency in one or more world languages required
Certification in one or more ACTFL assessments preferred
Ability to identify problems, conceptualize solutions, prioritize tasks and meet deadlines
Excellent communication skills with a customer service orientation
Excellent writing and proofreading skills
Strong organization, planning and time management skills
Ability to work collaboratively, cooperatively and collegially in a results-oriented environment
Comfort interpreting research studies (qualitative, quantitative, or mixed methods) and understanding their implications
Knowledgeable in various research and testing methodologies
Minimum of 5 years of experience in a relevant field required
Experience applying the ILR Descriptors or another prominent proficiency scale in an instructional, research or assessment setting
Experience working in language proficiency-oriented environments required
Experience and comfort working in online and blended teaching, learning, training environments required
Language teaching experience preferred
Experience with systematic data collection and analysis of trends to facilitate data-driven decision-making
Experience using statistical analysis software preferred
Experience working with government/military personnel and/or contracts preferred.
About American Council on the Teaching of Foreign Languages
The American Council on the Teaching of Foreign Languages (ACTFL) is dedicated to the improvement and expansion of the teaching and learning of all languages at all levels of instruction. ACTFL is an individual membership organization of more than 12,500 language educators and administrators from elementary through graduate education, as well as government and industry.
Since its founding (in 1967), ACTFL has become synonymous with innovation, quality, and reliability in meeting the changing needs of language educators and their students. From the development of Proficiency Guidelines, to its leadership role in the creation of national standards, ACTFL focuses on issues that are critical to the growth of both the profession and the individual teacher.
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