This position will coordinate the operational functionality of the Academic & Transfer Advising Center, and in partnership with the staff, develop ways to increase efficiency and capacity in this high-volume department. The position is responsible for coordinating program/project operations, overseeing and organizing work activities, preparing and processing documentation, providing and distributing information, and managing records within the department.
Key Responsibilities and Duties:
Review current processes and procedures in the department and implement effective, efficient and sustainable changes to expand advisors' capacity;
Create and maintain manual of Standard Operating Procedures for the department;
Develop and maintain Transfer Credit legacy in PeopleSoft system; review transcripts from outside institutions and grant credit; assist with posting credentials on student records;
Work closely with IT, Admissions, and the college Registrar to implement and utilize tools in PeopleSoft and StudentTrac to ensure efficiency;
Research new technologies, products and trends, and train staff on technology implementation and processes; maintain the StudentTrac system;
Assist with various PeopleSoft processes including the implementation of curricular updates through the college governance process, advisor assignments, and departmental communication to students;
Serve on the New Student Orientation (SOAR) Committee as Advising Center representative; coordinate the day-of tasks such as check-in and advising preparation;
Attend staff meetings and faculty meetings, document meetings and develop process for streamlining the sharing of information to staff members and applicable outside constituents;
Maintain the Advising Manual and develop interactive online tools for faculty and staff advisors; develop marketing and training materials for students and advisors;
Assist with coordinating transfer services such as transfer campus visits, on-the-spot admissions days, transfer events, and student/faculty training on transfer;
Coordinate the processing of non-degree student registrations, meet with non-degree students throughout the year and during peak periods to facilitate the enrollment process for this population;
Provide academic advisement to students during peak enrollment periods on a walk-in basis;
Develop process for document scanning and retention;
Assist in the coordination of the front-desk processes, including covering the front desk, providing customer service to visitors, scheduling appointments for advisors, answering phones, and assisting students with online operations at the student kiosks;
Perform other related responsibilities as assigned, in accordance with the collective bargaining agreement.
Salary Range: Pay Grade: 5. Starting Salary: $54,956.00; salary commensurate with experience & qualifications as dictated in the collective bargaining agreement classification compensation structure. Pending budget approval.
Classification: MCCC Professional
Source of Funding: State Appropriation
Deadline: December 26, 2018
Massachusetts Bay Community College values and pursues diversity, and teaches the importance of inclusion and collaboration. We strongly encourage members of underrepresented communities to apply.
Massachusetts Bay Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's for Affirmative Action and/or Title IX Coordinator (Lisa MacDonald:firstname.lastname@example.org or (781) 239-3147), the Massachusetts Commission against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.
Hiring is contingent upon a successful CORI clearance.
Master's degree in Education, Counseling, Psychology, Business Administration, Marketing, Education Administration, or other field related to area of assignment; with three (3) years experience and/or training involving area of assignment, which may include business management, program/project management, grant administration, budget development, community relations, curriculum development, education, counseling, substance abuse, non-traditional student services, or public assistance programs; or an equivalent combination of education, training, and experience.
Prior work experience at a community college or with diverse populations.
Additional Salary Information: Salary Range: Pay Grade: 5. Starting Salary: $54,956.00; salary commensurate with experience & qualifications as dictated in the collective bargaining agreement classification compensation structure. Pending budget approval.
About MassBay Community College
MassBay Community College fosters educational excellence and student success, prepares students for local and global citizenship, anticipates and responds to the needs of surrounding communities, and contributes to evolving regional economic development.