The AIDS Foundation of Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV and related chronic diseases. We envision a world in which people living with HIV and related chronic diseases will thrive, and new HIV infections will be rare. Our work focuses on improving health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, and being a bold voice for change.
We are seeking for an individual to serve as our Clinical Engagement Specialist. The Clinical Engagement Specialist is responsible for providing location and outreach, assessment, engagement and wraparound services for the Road to Health and Housing (R2H) program participants. Utilizing harm reduction, motivational interviewing and trauma informed service delivery approaches, the Clinical Engagement Specialist will provide housing navigation and case management services and work with Permanent Supportive Housing providers, Heartland Alliance Health and Legal Council for Health Justice to ensure that program participants living with serious mental illness and/or co-occurring disorders are successfully housed, linked and engaged with needed primary care, behavioral health and disability advocacy services.
Principal functions and responsibilities of this position include the following:
Collaborate with outreach teams, housing providers and skilled assessors to effectively provide outreach to and locate clients who have been matched to permanent supportive housing;
Interview and evaluate the behavioral health needs, including mental health and substance use, of homeless individuals to establish program eligibility and desire to engage in services;
Conduct bio-psycho-social assessments using a variety of assessment techniques and instruments;
Screen and assess behavioral health, housing and income needs of program participants;
Provide housing navigation services including gathering documentation of homeless status and disability paperwork relevant to housing program eligibility;
Assist clients with public benefits applications and maintenance of benefits including Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security income (SSI)/Social Security Disability Income (SSDI);
Coordinate referrals and act as a liaison to Heartland Alliance Health (HAH) primary and behavioral health care including substance use treatment services;
Coordinate referrals and act as a liaison to Legal Council for Health Justice (LCHJ) disability advocacy services;
Attend appointments with clients to ensure engagement in care and/or services;
Provide crisis intervention services to clients as needed;
Coordinate with housing providers, HAH and LCHJ to provide location and outreach services to re-engage clients disconnected from care and/or services;
Provide services to clients using Motivational Interviewing and trauma-informed approaches;
Conduct and document intakes, assessments, discharges, and referrals;
Schedule all client visits and make reminder calls;
Organize electronic and hard copy calendar.
Implement Road to Health and Housing (R2H) program procedures and clinical forms;
Document assessment information and clinical encounters as required in client files;
Input information in management information systems and on paper charts;
Ensure quality of program files;
Maintain credentials and develop job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations;
Protect organization’s value and manage risk by keeping information confidential.
Bachelor’s Degree in Social Work, Counseling, Psychology, Sociology or related field AND two or more years of Human Service experience at minimum.
PLUS Valid driver's license and acceptable vehicle insurance
PLUS Reliable vehicle transportation
PLUS Able to work effectively in the field on a daily basis
Master’s degree in Psychology, Social Work, Counseling or related field AND 2 or more years of Human Service experience at minimum
LSW/LPC, LCPC/LCSW or equivalent license preferred
Work environment is occasionally unpredictable (i.e., hostile and/or clients and individuals under the influence of substances). Frequent travel is required throughout the Chicago metro area. May be subject to inclement weather when traveling.
For a portion of the work, the work environment is representative of that found in a general office environment.
Knowledge, Skills, and Abilities
Strong attention to detail skill and able to provide efficient, quality service to both internal and external customers.
Ability and willingness to respect and value the differences and perceptions of different groups/individuals.
Exceptional case management skills and clinical knowledge that includes therapy interventions.
The ability to evaluate a person's mental health, social status, and functional capacity within the community and the ability to follow up with clients in a timely manner are essential to this this role.
Decisions and criteria governing the employment relationship with all employees at AIDS Foundation of Chicago are made in a non-discriminatory manner, without regard to race, ethnicity, creed, religion, color, sex, sexual orientation, gender identity or expression, age, national origin, citizenship status, military service and/or marital status, order of protection status, handicap, disability (including HIV/AIDS status), or any other factor determined to be unlawful by federal, state, or local statutes.
Internal Number: PRGHOU CES 503
About AIDS Foundation of Chicago
AFC mobilizes communities to create equity and justice for people living with and vulnerable to HIV and related chronic diseases.
People living with HIV and related chronic diseases will thrive, and new HIV infections will be rare.
To realize our mission to mobilize communities to create equity and justice for people living with and vulnerable to HIV and related chronic diseases, we will:
Improve health equity.
We will increase access to high-quality, comprehensive prevention, care and housing services free from stigma.
Prevent new cases of HIV.
We will reduce new HIV infections through innovative approaches to prevention, care, housing and education with a focus on most-impacted populations.
Serve as a collaboration and knowledge center.
We will be a thought leader and resource center to create and share best practices, innovations and models.
Be a bold voice for change.
We will be a leading voice to mobilize advocates and people living with HIV and related chronic diseases to transform systems, policies, and resources.
Commitment to Priority Populations
Anyone can become infected w...ith HIV, but HIV and related chronic diseases disproportionately impact certain populations in distinct geographic areas. We can have the greatest impact on the HIV epidemic by focusing our efforts on those most-impacted by HIV, based on epidemiological data and unmet need:
• Young Black gay and bisexual men
• Transgender women of color
• Black women living in high-incidence areas
• Latino gay and bisexual men
Factors that drive the HIV epidemic and health inequities that we will address include:
• Sex work
• Drug use
• Lack of access to health care
• Immigration status
AFC will also work to meet the evolving needs of older adults with HIV and long-term survivors.
Commitment to Organizational Excellence
To strengthen AFC as an organization, we will move to a talent management framework, develop staff and Board leadership, implement long-range business planning with a focus on diversity and inclusion, and ident