The mission of Pierce College District is to create quality educational opportunities for a diverse community of learners to thrive in an evolving world.
Pierce College, an innovative and equity-focused multi-college district committed to helping all students achieve their educational and professional goals, is seeking a District Student Technology Assistant Team (STAT) Manager (Program Manager A). The STAT Manager provides oversight for district computer labs, STAT stations, Design Studio, and Multimedia Center. The primary duties of the position are to plan, coordinate and implement all operations of the student labs. The successful candidate will utilize innovative methods designed to enhance student success through continuous improvement processes including, but not limited to, developing and implementing new programs. The incumbent is responsible for the recruitment, hiring, training, and supervising of student employees.This position reports to the Dean of Library and Learning Resources.
Maintain efficient operations of District STAT Team stations and labs, Student Multimedia Centers, and Olympic Makerspace.
Provide leadership and oversight for all department programming and innovation, including educational and creative technologies.
Maintain and modify existing policies and procedures and develop new policies and procedures for innovative programming that best support the success of diverse students and staff, including those belonging to historically underserved populations.
Actively align work with and engage in institutional work to remove barriers to student success, particularly with regard to equity, diversity, and inclusion.
Provide advice to staff regarding management of facilities and student users.
Oversee maintenance of all program and student records.
Design and conduct customer satisfaction surveys for students as well as staff/faculty.
Recommend major program modifications or additions to the Dean of Library and Learning Resources, providing analysis, insight, and documentation for review.
Hire, train and supervise staff across the district.
Supervise full-time District Lab Supervisor.
Recruit and support a culturally responsive team of STAT members, lab assistants and multimedia facilitators.
Review applications and select applicants for review, make hiring decisions, and process all hiring paperwork.
Provide student lab assistants with training in customer service, computer skills, etc.
Develop and facilitate workshops for students and student lab assistants in the use of technology and media equipment.
Create quarterly schedules for District Supervisor and part time staff.
Oversee schedules of hourly staff.
Direct work priorities, coordinate schedules, assign work, evaluate performance, and develop methods that will increase productivity and improve services.
Ensure fiscal responsibilities for department are appropriately and ethically executed.
Approve operational expenditures related to the function of computer labs and multimedia center.
Process payroll for student, hourly and part-time staff, including federal and state work study student workers and part-time employees.
Maintain expenditure records and reconcile budgets for student lab assistants, multimedia facilitators, and student media equipment.
Prepare budget requests, review estimates and expenditures, and provide data to support projected expenditures.
Keep detailed statistical reports on lab usage to support business decisions on scheduling and funding.
Communications and records retention.
Plan, develop, recommend, and implement marketing efforts of all program services; promote program to current and prospective students.
Maintain precise and detailed records.
Develop an efficient communication network of program staff across the district.
Maintain STAT website and Canvas shell.
Design in-service workshops related to media and software for a diverse community of students, staff, and faculty.
Research and gather information for hardware, software, and furniture for the Fort Steilacoom and Puyallup computer labs and Makerspace.
Assign and oversee design of brochures, TV screen ads, posters, and other documents.
Coordination across Pierce College District in order to meet programs goals and support student services.
Coordinate and analyze equipment and software with IT and media staff; work with IT to determine end of life cycle for computers, printers and scanners.
Provide student, staff and faculty with assistance on technological issues.
Work with faculty to determine most appropriate equipment for student media use.
Participate in the governance and committee work of the Library and Learning Resources Department and the College.
Supervisory, program management, and/or budgeting experience.
Required Knowledge, Skills, and Abilities:
Communication: Communicates both in writing and orally with multiple and diverse groups to accomplish departmental outcomes and achieve student success. Teamwork: Identifies and negotiates solutions that benefit students, staff, and the college. Leadership: Direct, train and work with others; willingness and ability to work collaboratively and cooperatively with others, participate and foster teamwork. Supervision: Interview, hire, assign and direct work, evaluate and discipline one or more employees. Set expectations, instruct, coach and identify training needs. Computer Skills: Maintains knowledge of multiple programs and software packages in order to determine and develop lab requirements or enhancements. Budgeting: Project future needs, prepare cost estimates, develop reports and recommendations regarding budget. Problem Solving: Uses critical thinking skills to address departmental situations and respond to program needs. Interpersonal Communication: Understands differences and responds appropriately to others in the workplace. Media/Technical Expertise:Explain technical problems and resolutions to an audience ranging from technical experts to lay persons.
Application Requirements: To be considered for this position, applicants must:
Meet the required qualifications as outlined in this announcement.
Upload (attach) a cover letter that addresses how you meet the required qualifications as outlined in this announcement. At Pierce College, we value culturally competent and compassionate individuals who bridge diverse backgrounds and perspectives in support of academic equity and excellence. In your cover letter, please address how you will support the mission of Pierce College to create quality educational opportunities for a diverse community of learners to thrive in an evolving world. Please include in your response how your previous education and/or professional experience contribute to your effectiveness in promoting a climate of student success for a diverse community of learners.(Cover Letter)
Upload (attach) detailed résumé of all educational and professional experience. (Résumé)
Transcripts are not required in order to apply for this position, however, if you are selected for an interview, you will be asked to bring copies of unofficial transcripts showing completion of the required level of education. Unofficial copies of all college and university transcripts must include degree received and confer date. International transcripts must include a foreign transcript evaluation. For a list of approved credential evaluation services visit: www.naces.org/members.htm (Unofficial transcripts acceptable for application process; official transcripts required upon hire). (Transcripts)
Upload (attach) a list of at least two professional references with names, addresses, telephone numbers, and e-mail addresses. Letters of recommendation will not be accepted. (References)
Special Note: To ensure consideration, application materials should be received no later than 5:00 p.m. on the closing date.
Terms of Employment:
This is a full-time (40 hours per week) classified, overtime-exempt position with Pierce College. The primary work location will be at Pierce College Puyallup campus but occasional travel to Pierce College campuses or sites may occur. Work hours are between 8:00 a.m. and 4:00 p.m. Monday through Friday with occasional evenings and weekend work, and occasional travel as required. This position may be subject to reassignment between campuses or sites.
Salary & Benefits: The starting salary range of this position is $3,505.00 - $4,065.00 per month (dependent upon qualifications), with annual periodic increments up to $4,596.00. However, your paycheck is just part of the total compensation package. There is an outstanding benefits package which is worth an additional value equivalent to about 30% of your salary. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long-term disability insurance plans; vacation, sick and personal leave; reduced tuition; and retirement benefits are also provided. For more information, please visit our Benefits and Leave website at: https://www.pierce.ctc.edu/hr-benefits.
Physical Work Environment:
This position is required to work indoors in an office environment.
Reasonable Accommodation: Applicants with disabilities who require assistance with the application and employment process will be accommodated to the extent reasonably possible. Requests should be made to the District Human Resources Office by calling 253-964-7342.Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.
Screening & Interview Process: Only those candidates who have complied with the application process and meet the required qualifications will be considered. Following the review of application materials, the most qualified candidates will be contacted for an interview. Check the email account you used for the application process for communication regarding the status of your application. Application materials submitted to Pierce College are the property of the College and will not be returned.
Conditions of Employment:
An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire.
Pierce College has adopted a Drug Free Workplace policy. As a condition of employment, employees must agree to abide by the requirements established in that policy.
Bargaining Unit: This position has been designated as a bargaining unit position represented by the Washington Public Employee Association (WPEA).
Equal Opportunity: The Pierce College District is an equal opportunity employer. The Board of Trustees and Pierce College District are committed to providing equal opportunity and will not discriminate in terms and conditions of employment and personnel practices. Decisions are made without regard to race, color, national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal.
For more information about this position or assistance regarding your application, contact Human Resources at: firstname.lastname@example.org.
Questions regarding equal employment opportunities or discrimination may be directed to the following:
Holly Gorski, Vice President for Human Resources/Title IX Coordinator 9401 Farwest Drive SW Lakewood, Washington 98498 (253) 964-6519
Paula Henson-Williams, District Affirmative Action Officer (253) 864-3229
Supervisory, program management, and/or budgeting experience.