EAP Quality Lead- Washington, DC, Eden Prairie, MN or Telecommute
April 8, 2018
If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm) This person will ensure that all of the quality assurance programs, metrics, reports and data for this large-scale federal government Employee Assistance Program are gathered, managed and reported within contract standards and will be responsible for ensuring compliance with credentialing and training of all personnel. Candidates must be comfortable pursuing a permanent role that is contingent on future award status with client. The successful candidate must be process - oriented, a proven people manager, as well as have the technical knowledge and experience of business process operations in a government healthcare program environment.Primary Responsibilities:Responsible for day to day quality assurance programs, metrics, reports and data of the federal government contractResponsible for the interactions and business processes related to the programDevelop strategies and work with client leadership
Required Qualifications: 3 or more years of expertise in directing quality control for a large scale multi-state or national Employee Assistance ProgramMilitary experience and/or deep knowledge of military cultureTravel up to 25%Preferred Requirements: BA/BS degree Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: EAP, Government, Employee Assistance Program, Eden Prairie, MN, Minnesota, Washington, DC, District of Columbia, Telecommute, Remote, Work from Home
Internal Number: 751501
About UnitedHealth Group
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.