At Optum, the mission is clear: Help people live heathier lives and help make the health system work better for everyone LHI is one of 4 businesses under OptumServe. OptumServe provides health care services and proven expertise to help federal government agencies modernize the U.S. health system and improve the health and well-being of Americans.By joining OptumServe you are part of the family of companies that make UnitedHealth Group a leader across most major segments in the U.S. health care system. LHI was founded in 1999 and acquired by Optum in 2011, LHI specializes in creating and managing health care programs through on-location services, patient-specific in-clinic appointments, telehealth assessments, or any combination based on customer need. LHI's customizable solutions serve the diverse needs of commercial customers, as well as federal and state agencies, including the U.S. Departments of Defense, Veterans Affairs, and Health and Human Services. There's an energy and excitement here, a shared mission to improve the lives of others as well as our own. Ready for a new path? Start doing your life's best work.(sm) We are currently seeking a Supervisor, Clinical Operations RN based in La Crosse, WI. This individual is responsible for assisting in the maintenance of all aspects within the Clinical Operations Department and monitoring of all tasks completed. They will also supervise the Clinical Operations staff to ensure that productivity and quality standards are met and acts as a resource regarding regulatory standards and departmental processes as well as monitors LHI policy adherence and performance evaluations and assists in the reporting and planning of department goals. Primary Responsibilities:Administer department policy and procedures to include: handling employee issues, monitoring PTO and overtime, timesheet approval, assisting with interviewing, oversight of new hire orientation and routine departmental tasks.Supervises Clinical Operations staff to ensure that productivity and quality standards are met. Run queries and analyze data to determine best utilization of departmental staff resources in relation to work volume and skill sets of staff.Communicates productivity status and departmental concerns to Manager and provides input for recommended changes.Recommends process flow changes when needed.Acts as a resource to Clinical Operations staff regarding regulatory standards and ensures adherence to regulations and contractual requirements.Identifies need for and assists with development of training and updates for all Clinical Operations staff.Communicate, organize, delegate, and work cooperatively as a member of the Clinical Operations Management team to ensure goals/objectives of department are accomplished timely and within budget parameters.Cultivates a positive environment while supporting team member growth. Please Note: In order to be considered for this position, you must be able to obtain an SF86 Position of Trust which is only available to U.S. Citizens. Our Facilities Security Officer will initiate this process post-offer acceptance. Failure to obtain this will result in termination from this role.
Required Qualifications:Accredited Associate Degree in Nursing OR Bachelor of Science in Nursing DegreeCurrent Wisconsin or compact state Nursing license or the ability to obtain one3 years prior supervisory or leadership experienceProficient use of computerDatabase experience Must possess excellent verbal and written communication skillsAnalytical thinking skillsMust be able to problem solve in a fast paced environment, multitask, and meet tight deadlinesAbility to perform detailed work with high degree of accuracyEquivalent combination of education, experience and/or applicable military experience will be consideredUnited States CitizenshipAbility to obtain favorable adjudication following submission of Defense Health Agency eQuip Form SF86 Preferred Qualifications:Military background and familiarity with a production operationKnowledge of analyzing and reporting statistical dataCase Management experienceURAC/ISO experience/knowledgeNational Career Readiness Certificate UnitedHealth Group is working to create the health care system of tomorrow. Already Fortune 6, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: Registered Nurse, RN, Clinical, Military, Wisconsin, Leadership, Supervisor
Internal Number: 755872
About UnitedHealth Group
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.