Position Description:Working as an Associate Enrollment / Eligibility Representative at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.Through our family of businesses and a lot of inspired individuals, we're building a high-performance structure that works better for more people in more ways.Positions in this function are responsible for preparing, processing and maintaining new member or group enrollments. Positions may load new member or group data into the enrollment database & update the database with changes. Positions may also respond to member eligibility or group questions & verify enrollment status. Positions may work with various types of member correspondence. Positions may also be responsible for reconciling eligibility discrepancies, analyzing transactional data & submitting retroactive eligibility changes. Positions may also be responsible for inventory control of member and group transactions. Employees in jobs labeled with SCA must support a government Service Contract Act (SCA) agreement.Primary Responsibilities:Researching errors by comparing enrollment error reports against system information along with CMS (Center for Medicare and Medicaid Services) recordsReconciling reports Performing basic clerical functions with proficient PC skills Analytical and Researching techniques to trend or quantify projects Initiate and assist with developments / changes to increase or change quality and productivityPreparing, processing, and maintaining new member or group enrollmentsResponding to member eligibility or group questions & verify enrollment statusWorking with various types of member correspondenceReconciling eligibility discrepancies, analyzing transactional data & submitting retroactive eligibility changesInventory control of member and group transactionsApplicant must be Detail Orientated and have 10-key experience, typing WPM 55+ and flexible
Required Qualifications: High School Diploma / GED (or higher)1+ years of experience working with Microsoft Word including the ability create and edit documents Moderate proficiency with Windows PC applications, which includes the ability to learn new and complex computer system applications Ability to work 8:00 am - 4:30 pm CST Monday through Friday with the flexibility to work overtime including nights / weekends as business needs arisePreferred Qualification: Previous Healthcare insurance industry experience Soft Skills: Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Keywords- UHG, UHC, healthcare, service center, CMS, benefit support
Our mission is to help people live healthier lives and to help make the health system work better for everyone.
- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities.
- We work with health care professionals and other key partners to expand access to quality health care so people get the care t...hey need at an affordable price.
- We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.