New Beginnings Capital Partnership LLC (dba NBCP Sourcing & Technology) provides strategic procurement services specializing in design, implementation and maintenance of Infrastructure Technology and Communication Systems tailored to meet the growing demands of our customers. Since 2006, we have provided solutions to just about every branch of the government, performing over 800 projects on time and on budget across the globe.
This position will work from NBCP’s headquarters 100% of the time. Travel expected is less than 20% per year after training but is subject to change.
Duties and Responsibilities include the following:
Development of high-end audio, video and teleconferencing system designs and parts lists.
Development of CAD or Vizio wiring diagrams, custom wall plates designs, installation plans, etc.
Leadership in the implementation of new video systems (i.e., site preparations, rack fabrications, cable terminations and calibration of audio and video equipment such as of AMX, Crestron, Tandberg/Cisco, Polycom, Vaddio, Biamp, Clear One, etc.
Direction and mentorship of multiple installation teams.
Positive and effective interaction with customers in absence of Project Manager.
Troubleshooting of ISDN and IP based AV/VTC systems demonstrating problem analysis and sound resolution skills.
Troubleshooting, repair and maintenance of existing infrastructure (video, network and computer hardware and software) as well as all interconnecting/ interfacing hardware such as routers, multiplexers, firewalls, video bridges, video gateways, etc.
Constant evaluation and implementation of appropriate equipment maintenance procedures and customer service improvements in order to minimize/ prevent systems down time.
Drafting of technical support documentation including operational instructions and manuals.
Assistance to Sales Department with contract pricing.
Other unlisted duties as required.
3-5 years’ installation and operation experience (Applicants must be able to discuss specific examples of completed projects and provide positive references.)
Experience in signal flow, installation, configuration, troubleshooting, and operation of AV/VTC systems (ie VTC Codec's, Audio Mixers, Control Systems, Audio Visual automation, Wiring, Amplifiers, Microphones, Projection systems, Video Cameras and other A/V peripheral equipment).
Experience providing excellent Customer Service to include implementation of ticket resolution procedures.
Experience in keeping an absolutely professional attitude and be capable of dealing with clients from all levels of an organization and working well in high pressure environment.
Excellent communication and computer skills (Microsoft Word, Excel, Power Point, Outlook etc.)
Superior ability to multi-task while committing no errors and maintaining exceptional attention to detail.
Must possess a valid Driver’s License
Must be able to pass a driving/background check at military installations.
Secret or Top Secret clearance.
Auto CAD or Vizio drawing experience.
InfoComm CTS(Certified Technical Specialist)
Biamp Audia Certification
Biamp Tesira Certification
Employee will occasionally have to assist in the movement and lifting of equipment weighing up to 50 pounds. Dexterity of hands and fingers to operate a computer keyboard is necessary. Sitting for extended periods of time will be common.
To perform the job successfully, an individual should demonstrate the following competencies:
Professionalism - Thrives under pressure as the hours are mostly normal BUT projects are many. Treats others with respect and consideration regardless of their status or position; Follows through on commitments. Professional demeanor and the ability to work effectively in a cross-functional team and in fast changing circumstances required. Must be resourceful, an independent thinker, self-sufficient as well as self-motivated.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
Ethics - Treats people with respect; Keeps commitments; Upholds organizational values.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Attendance/Punctuality - Is consistently at work and on time; Arrives at meetings and appointments on time; Works the assigned schedule and complies with the company’s timekeeping policy.
Team Work - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members.
Planning/Organizing - Prioritizes and plans work activities; Exceptional time-management skills and ability to multi-task; Able to work under limited supervision.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
New Beginnings Capital Partnership LLC (dba NBCP Sourcing & Technology) provides strategic procurement services specializing in design, implementation and maintenance of Infrastructure Technology, Audio-Visual, Tactical Communications, Backup Power and Document Management systems tailored to meet the growing demands of the federal government. Since 2006, we have provided solutions to just about ev...ery branch of the government, delivering on time and on budget across the globe. To learn more about NBCP Sourcing & Tech, visit www.nbcpsourcing.com.
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