Clackamas Community College
Academic and Career Coach Coordinator
Opening Date/Time: Thu. 12/29/16 12:00 AM Pacific Time
Closing Date/Time: Continuous
Salary: $25.47 - $27.75 Hourly
$4,414.50 - $4,809.81 Monthly
$52,974.00 - $57,717.72 Annually
Job Type: Full-Time, Union
Location: Oregon City Campus, 19600 Molalla Avenue, Oregon City, Oregon
Department: Academic Foundations & Connections
This position will remain open until filled. To ensure full consideration, your application materials should be received by January 22, 2017.
PURPOSE OF POSITION:
Coordinate day-to-day operations of assigned program areas in the Student and Academic Support Services department. Assist in the assessment, development, and implementation of department and program policies and procedures. Lead, coordinate, and monitor the work of assigned staff members.
ESSENTIAL JOB FUNCTIONS:
Coordinate staff schedules; monitor workloads, job duties and special projects of staff in Student and Academic Support Services. Coordinate coverage for the advising and career services floor, as well as other related student advising services.
Coordinate daily operations of the Advising and Career Services Center and Graduation Services, including intake, triage, advising, career coaching, academic standing, and general processing.
Inform and advise students, staff, businesses, government, faculty advisors, and community partners regarding educational offerings, degree options, graduation requirements, transfer options, career information, and community resources. Recommend program policies and coursework to meet student and community needs.
Assist students in identifying academic strengths. Participate in the integration of career development concepts and strategies into the developmental advising process.
Identify, advise, and track students experiencing academic difficulty in developing a plan of action for academic success. Conduct appropriate academic advising interventions. Maintain accurate records in advising database.
Respond to written requests for advising information, special arrangement processes, student records, and course setup for college programs.
Collaborate with Director of Student and Academic Support Services to review, analyze and implement student services processes, practices and procedures including cohort and collaborative advising models, to assess the impact of advising services processes with other departments. Analyze potential system-wide impacts and work with stakeholders to develop mutually beneficial processes, including Information and Technology (IT) department.
Utilize appropriate technology tools to accomplish job functions; understand and use available technology as communication, problem solving and data gathering tools. Research, evaluate, and proactively adopt beneficial changes and new technology. Facilitate problem-solving for department software applications; perform troubleshooting and provide technical assistance as needed.
Provide and/or coordinate on-going training to current and new staff related to Academic and Career Coaching service areas.
Collaborate with the Director of Student and Academic Support Services to make budget recommendations.
Develop documentation, manage organization of procedures, and direct processes for documentation development.
Perform other duties as assigned.
AUXILIARY JOB FUNCTIONS:
Maintain proficiency by attending training and meetings, reading materials, and meeting with others in areas of responsibility.
Embrace diversity and actively collaborate with a variety of students, staff, and general public from diverse cultural social, economic, and educational backgrounds.
Maintain safeguards around confidential and/or sensitive information, files, and documents.
Maintain cooperative working relationship with College staff, other organizations, and the public.
Follow all safety rules and procedures for work areas.
Serve on committees as assigned.
Maintain work areas in a clean and orderly manner.
Provide assistance to other college personnel as workload and staffing levels dictate.
The education and/or work experience sections of your online application form must demonstrate that you meet all of the following Minimum Qualifications. The information on the cover letter/resume will not substitute for the completed application.
MINIMUM/MANDATORY EDUCATION AND EXPERIENCE REQUIREMENTS:
Any equivalent combination of education and experience which provides the applicant with the knowledge, skills, and abilities required to perform the duties as described. A typical way to obtain the knowledge, skills and abilities would be: A Bachelor's Degree in sociology, business, communications, psychology, or related field, AND three years' experience in academic advising, career coaching, student services, or related field; including one year coordinating services.
KNOWLEDGE: Knowledge of community colleges and returning student populations. Broad knowledge of principles and practices surrounding student services. Knowledge of college advising services, career services, and graduation services. Knowledge of financial aid processes, operations, and policies. Knowledge of student information systems including research and systems evaluation methods. Knowledge of education partners and services available, and college policies and procedures. Knowledge of applicable federal, state, and local laws, regulations, and statutes. Knowledge of word processing, spreadsheet, database, presentation, internet, and e-mail applications.
SKILL: Interpersonal skills with the ability to communicate, verbally and in writing, with proper grammar in the English language. Skill in the use of personal computers, office software programs, standard office equipment. Strong organizational and project management skills.
ABILITIES: Ability to establish and maintain an effective working relationships with students, management, employees, other agencies, and the general public; manage time effectively; read and interpret policies, regulations and laws as they relate to this job; communicate effectively, both orally and in writing, with individuals and groups. Provide calm, courteous, accurate and professional service in a fast-paced environment with multiple interruptions. Maintain a high degree of discretion when dealing with confidential information including financial data of students. Lead and conduct training sessions. Physical ability to perform the essential job functions.
Valid Driver License acceptable in the State of Oregon and Global Career Development Facilitator Certificate may be required depending upon area of emphasis for specific positions.
Master's Degree in higher education, college student services, or related field
Bi-lingual in Spanish, Russian, or Asian Language, and English
Previous experience in community college student services
Other Job Elements:
The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
PHYSICAL DEMANDS OF POSITION:
While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach and manipulate objects. The position requires mobility including the ability to move materials weighing up to 5 pounds on a regular basis such as files, books, office equipment, etc. and may infrequently require moving materials weighing up to 25 pounds. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, calculator, and standard office equipment.
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Usual office working conditions. The noise level in the work area is typical of most office environments with telephones, personal interruptions, and background noises.
Supervision of others is not a typical function assigned to this position. May provide training and orientation to newly assigned personnel, and may assign work to student workers.
Works under the direction of the Director of Student and Academic Support Services.
Clackamas Community College is a diverse community that provides equal opportunity in employment, activities, and its programs.It is the policy of the Clackamas Community College and its Board that there will be no discrimination or harassment in any educations programs, activities or employment on the grounds of race, color, religion, ethnicity, use of native language, national origin, sex, sexual orientation, marital status, disability, veteran status, age, genetic information or any other status protected under applicable federal, state or local laws.
The College also prohibits retaliation against an individual for engaging in activity protected under this policy, and interfering with rights or privileges granted under anti-discrimination laws.
Persons having questions about equal opportunity and nondiscrimination should contact the dean of Human Resources for Clackamas Community College in Barlow Hall at the Oregon City campus, 503-594-3300. Please note the following areas of responsibility, should you need relevant resources or information: Section 504 Coordinator, Disability Coordinator, Oregon City campus, 503-594-3181; Title II Coordinator, Associate Dean, Oregon City campus, 503-594-3392; Title IX Coordinator, Dean, Human Resources, Oregon City campus, 503-594-3300.
ADDITIONAL POSTING INSTRUCTIONS:
To apply for this position, you must submit:
Completed online application
Cover Letter explaining your interest in the position and describing how you meet the minimum and special qualifications and requirements of the position
Current Resume or Curriculum Vitae
2 Letters of Recommendation
Completed responses to the Supplemental Questions
Upon hire, candidate will be required to provide official transcripts for degrees earned, if applicable.
CCC only accepts applications through this online application system. We want you to be successful in applying with us. We highly encourage you to complete and submit your application in advance of the deadline.
For assistance with this, please email firstname.lastname@example.org. For technical assistance with your application, please call (855) 524-5627.
Please note: This is initially a self-screening system. We recognize that our application process can be lengthy, so before you begin, please read all of the stated requirements to determine if you meet them. Applicants must meet all of the stated minimum/special qualifications and additional requirements to be considered for this position. Based on your responses to the qualifying questions, the system may automatically screen you out from further consideration.
Required documents must be provided at the time of application. Please remove any personal information such as photographs, date of birth, gender, social security number, and other protected information from your documents. Documents containing protected information will be considered incomplete. Incomplete applications will not be considered.
Positions are subject to budget consideration and approval. For the candidate who is hired into this position, salary placement will be based on guidelines in the handbook or association agreement (as applicable) to assess education and experience. For this reason, please be sure to include everything in your application that you want the college to consider towards placement.
Clackamas Community College participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. This information is kept completely confidential, is obtained only after a candidate is hired, and will not be used to pre-screen any job applicant.
The college does not sponsor employees in the visa application process if they intend to use this as their means to work in the United States. This means that all required work visas must be in place and supported by appropriate evidence to be employed by Clackamas.
REASONABLE ACCOMMODATION STATEMENT:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
This job description is a general description of essential job functions. It is not intended as an employment contract nor is it intended to describe all responsibilities, skills, effort, or work conditions associated with the job someone in this position would perform. All employees of Clackamas Community College are expected to perform tasks as assigned by Clackamas Community College supervisory/management personnel regardless of job title or routine job duties.
VETERAN'S PREFERENCE STATEMENT:
Applicants are eligible to use Veteran's Preference when applying with Clackamas Community College in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015. Preference will only be given if the applicant meets the minimum qualifications and any special qualifications for the position and electronically attach the required documentation at the time of application.
MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) – OR – Letter from the US Dept. of Veterans Affairs indicating a non-service connected pension.
Disabled Veterans must also submit a copy of their Veterans disability preference letter from the Department of Veterans Affairs.
You can request copies of your military service record through the National Archives website at: http://www.archives.gov/veterans/military-service-records/
For information regarding Veteran's Preference qualifications, visit the following website: http://www.oregonjobs.org/DAS/STJOBS/vetpoints.shtmlq
Applu now at http://www.clackamas.edu/jobs/opportunities/
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