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We have an exciting opportunity to join our team as a FGP Asst Site Director.
In this role, the successful candidate Reporting to the Regional Director, Ambulatory Operations, Manager, The FGP Assistant Director for NYU Langone Cardiovascular Associates will provide administrative oversight of daily operations and lead strategic planning efforts. Oversees practice management, billing and front end supervisory staff. In conjunction with the NYU FGP Centralized Billing Office (CBO), ensures timely billing/collections and revenue maximization; develops policies and procedures; implement new processes; help to establish annual goals, revenue targets, and training/education programs; monitor government and third party reimbursement and develop and implement reporting mechanisms. Monitor compliance to established regulations and guidelines. Monitor physician productivity, lead marketing and business development initiatives. Monitors and manages practice revenue and expenses.
Collaborates with leadership on planning and implementing strategic initiatives for the practice
Oversees daily operations at the practice, oversees the preparation of schedules, resolves issues as they arise
Meets routinely with key practice staff to review current tasks and assignments. Assists in establishing priorities and allocating resources as needed to support operations
Rounds in each of the NYU CVA locations on a regular basis to ensure the offices are maintained in a clean and orderly manner. Escalates facility related issues as needed.
Develops in-depth knowledge and expertise with EPIC Prelude, Cadence, Clinical and Resolute modules
Evaluates employee performance
Ensures all phone and IT systems are working escalates issues as need through appropriate MCIT channels
May be asked to perform other varied functions.
Resolves employee issues and addresses procedure and performance related issues
Ensures physicians credentialing statuses are current and accurate for all participating insurances and service locations
Participates in on-going training/development/monitoring of staff by the office
Assists in training office personnel for front-desk, reception, and billing activities
Demonstrates proficiency in the use of Personal Computer and standard office equipment
Meets or exceeds internal standards for accuracy and timeliness in charge documentation preparation and submission
Determines and establishes the explanation to complex calls, issues and questions not covered by specific instructions or common practice
2. Revenue Cycle Management Responsible for oversight of the revenue cycle process for physician billing and resolution of issues effecting cash flow. Direct the review and documentation and charge submission process in the Center. Collaborate with billing supervisor and staff to determine best processes, implement uniformly and monitor compliance. Monitor weekly charge submission volume, weekly charges posted, daily cash, incomplete charges, denials, collection reports, refunds, etc. Utilize dashboard to track these indicators and conduct routine meetings with the staff to discuss the results of these indicators and redirect staff efforts as needed. Work with the Regional Director, NYU FGP CBOstaff and billing vendor to address physician concerns, operational and IT issues. Help track these issues as new physicians are brought on to the application. Help to identify and quantify operational deficiencies that may be adversely impacting physician billing and/or cash flow ie IT systems issues, process issues in other areas of the Center (registration, clinical/operational staff on the floor), etc. Assist in finding solutions to these issues. Resolves all complaints and problems using independent judgment and decision making skills, to ensure patient satisfaction and adherence to faculty practice standards. Collaborate with the Credentialing & Managed Care team to identify and resolve issues that impact patient access and cash flow.
Receives, compiles, classifies, reconciles and consolidates data from varied sources; provides timely reports on routine data, trends and variances to appropriate parties.
Monitors, analyzes and develops action plans to ensure that physician productivity meets targets. Routinely monitors and shares patient satisfaction data with key stakeholders. Develops and implements action plans to ensure improvement in key focus areas as needed. Oversees Cardiac Diagnostic Scheduling and Testing. Ensures Accreditations are maintained and up to date. Maintains accurate, well-organized, up to date files for retrieval of needed documentation. Organizes, prioritizes and expedites own work flow and uses independent judgment. Makes recommendations for marketing initiatives Maintains schedule of physician, manager and staff meetings for the practice Attends FGP meetings as needed including but not limited to monthly administrative and revenue cycle meeting Recognizes routine problems and recommends suggestions, ideas and solutions. Determines and establishes the explanation to complex calls, issues and questions not covered by specific instructions or common practice. Meets or exceeds internal standards for accuracy and timeliness in charge documentation preparation and submission. Demonstrates proficiency in the use of Personal Computer and standard office equipment. Assists in training office personnel for front-desk, reception, and billing activities. Participates in on-going training/development/monitoring of staff by the office. Ensures physicians credentialing statuses are current and accurate for all participating insurances and service locations Ensures all phone and IT systems are working escalates issues as need through appropriate MCIT channels
To qualify you must have a Bachelors degree and 5-7 years of experience in medical practice management, preferably in a large multi-specialty group practice or academic medical center;
Masters degree preferred
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU School of Medicine is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU School of Medicine's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.
NYU Langone Medical Center, a world-class patient-centered integrated academic medical center, is one of the nation's premier centers for excellence in clinical care, biomedical research, and medical education. Located in the heart of Manhattan, NYU Langone is composed of four hospitals – Tisch Hospital, its flagship acute care facility; Rusk Rehabilitation; the Hospital for Joint Diseases, one of... only five hospitals in the nation dedicated to orthopaedics and rheumatology; and Hassenfeld Children's Hospital, a comprehensive pediatric hospital supporting a full array of children's health services across the medical center – plus the NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. The medical center's tri-fold mission to serve, teach, and discover is achieved 365 days a year through the seamless integration of a culture devoted to excellence in patient care, education and research. For more information, go to www.NYULMC.org.