UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? UnitedHealthcare is focused on delivery a cohesive, integrated Consumer Engagement experience. As a Consumer Technical Architect, you will be responsible for understanding, synthesizing, and evolving an integrated consumer engagement platform across multiple delivery channels. You will be partnering with multiple lines of business to ensure that this Consumer Experience is consistent and that UnitedHealthcare is creating a seamless experience for individuals. This includes all consumer-facing delivery channels (web portals, mobile apps, IVRs, Contact Center apps, Marketing, Fulfillment) and the corresponding Consumer Data strategy. Primary responsibilities will include: Ensuring that consumer related capital programs stay aligned to the UnitedHealthcare technology strategy while leveraging existing components and capabilities across the business landscape Modeling the technical landscape to analyze the alignment of business capabilities with delivered technology and IT solutions Analyzing the current technology environment to detect opportunities for improvement and collaborating with enterprise architecture and development teams to recommend solutions'Selling' the Enterprise Architecture process, its outcome and ongoing results Defining the principles that guide technology decisionsDesigning and leading the implementation of Technology Architecture (reference architecture) based on business requirements and IT strategies, as well as being a champion to rectify gaps and 'pain points' within the current state Influencing the development, communication and implementation of the enterprise technology architecture Designing solutions following the roadmap incorporating technical, information management, and business architecture architectural tenets Building end-to-end solution plans that define the ideal and future state systems solution, scope of solution initiatives, solution delivery sequencing, assumptions and risks Assisting with the governance activities associated with ensuring Enterprise Technology Architecture compliance Consulting on solution architecture implementations and modification activities (projects), particularly for new and/or shared solutions Participating in the evaluation and selection of technology and product standards, as well as the designing of standard configurationsFacilitating change and process improvement within the architecture community Collaborating with quality teams to drive continuous improvement for technology solutions
5 + years of experience in Consumer focused technology domains such as mobile devices, portals and/or CRM implementations5 + years of experience in Consumer Experience design5 + years of experience in software design and developmentProven technology modeling skills Demonstrated ability to estimate the financial impact of technical architecture alternatives Track record of success applying multiple technical solutions to business problemsExcellent planning and organizational skillsExceptional interpersonal skills in areas such as teamwork, facilitation and negotiation Ability to understand the long-term (big picture) and short-term perspectives of situations Excellent written and verbal communication skills Bachelor's degree in applicable area of expertise or equivalent experience Preferred Qualifications: Experience with digital technology solutionsExperience with business process modeling and business process managementExperience with large scale domain or enterprise solution analysis development, selection and implementationExperience with strategic planning, portfolio management, and/or application/technology road mappingBroad systems architecture design, planning and implementation experiencesKnowledge of IT governance Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.